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NINA
Customer Success
Contact

NINA

NINA lives inside your product to guide users step by step on the live interface via voice or text, resolving questions before support tickets or onboarding calls are needed.

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Rating
0
Reviews
38
Upvotes
3 months ago
Listed
Customer Success
User Experience
Artificial Intelligence
User Onboarding
B2B SaaS
In-App Guidance
Product Assistant
Tool information
Provider
Agenq
Platforms
Web
Languages
English
Added to directory
3 months ago
Last updated
about 2 months ago
Rating
Not available
Pricing
Contact

About NINA

What the tool does and who it's for

NINA is an AI-powered in-app product assistant built by Agenq that lives directly inside B2B SaaS applications to guide users step-by-step through live workflows. Instead of relying on static chatbots, rigid pre-scripted tours, or external FAQs, NINA allows users to ask 'How do I...?' via voice or text and directly assists them on the live interface. This reduces reliance on manual onboarding calls, training videos, Slack support channels, and repetitive support tickets.

Key capabilities

Live Interface Guidance: Helps users navigate actual software workflows step-by-step directly inside the application.
Voice and Text Interaction: Supports natural language voice commands and text queries when users encounter friction.
Dynamic Onboarding Support: Replaces static product tours, onboarding video tutorials, and manual training calls.
Support Ticket Prevention: Solves user problems in real time before they open support tickets or search documentation.
B2B SaaS Integration: Designed specifically for product and customer success teams managing complex software workflows.
Contextual Help: Delivers assistance precisely at the point of user confusion within the live application UI.

Pricing

Contact — plans below

Custom Plan

Most popular

Contact sales

  • In-app step-by-step guidance
  • Voice and text interaction
  • Live workflow navigation
  • Custom SaaS integration

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