What hardware is required for AIPEX?

AIPEX runs on standard Amazon Alexa hardware, specifically Echo Show models (5, 8, 10, or 15). It uses special microcode to lock the device for guest safety and privacy.

How does AIPEX protect guest privacy?

AIPEX utilizes Alexa Smart Properties, which provides hotel-grade privacy. Unlike consumer Alexa devices, no voice recordings are stored, and guests do not need to log into their personal Amazon accounts.

Does it integrate with my existing booking system?

Yes, AIPEX synchronizes with various property management systems and calendars including Airbnb, VRBO, Hosthub, Tokeet, and Google Calendar.

Can guests use AIPEX without an in-room device?

Yes, the subscription includes a mobile-only AI Concierge that guests can access on their own smartphones before or during their stay.

How does the 'Extend Stay' feature work?

The AI monitors your booking calendar. If it detects an unbooked night immediately following a guest's current stay, it can proactively offer them a discounted extension via the display.

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Freemium

AIPEX

AI voice and video solutions for hospitality and senior living. Automate guest inquiries, drive direct rebookings, and manage properties via smart displays and mobile.

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Rating

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3 months ago

Listed

Virtual Concierge

Hospitality AI

Senior Living

Voice Assistant

Smart Home

Guest Engagement

Vacation Rental

Automation

Tool information

Provider

AIPEX Technologies

Platforms

Web

Amazon Alexa

iOS

Android

Languages

English

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Freemium

About AIPEX

What the tool does and who it's for

AIPEX is a conversational AI platform designed specifically for the hospitality and senior living sectors. It transforms standard smart displays into dedicated Virtual Concierges that handle guest inquiries, provide property information, and manage smart home controls via voice. By utilizing Amazon Alexa Smart Properties technology, it offers a secure, guest-safe environment with hotel-grade privacy (no stored recordings). The system proactively identifies gaps in booking calendars to offer extended stays, automates check-out notifications to housekeeping, and supports personalized video welcomes. Beyond in-property hardware, it provides a mobile AI concierge and AI-drafted responses for guest messaging, reducing manual workload for hosts while enhancing the self-service experience for guests.

Key capabilities

Voice-first Virtual Concierge using Amazon Echo Show hardware.

Proactive gap detection to offer guests extended stay opportunities.

AI-drafted responses for guest messages across SMS and email.

Personalized video welcome messages and digital signage.

Automated housekeeping notifications upon guest voice check-out.

Smart home integration for voice-controlled lights and thermostats.

Mobile-accessible AI Concierge for pre-arrival and on-the-go info.

Privacy-focused microcode ensuring no voice recordings are stored.

Direct booking conversion tools to bypass OTA fees.

Centralized portal for curating custom property answers.

Pricing

Freemium — plans below

Mobile-only

Up to 5 properties
Mobile-only access
Basic AI responses
Guest guide functionality

Pro (1 Year)

Pro (3 Months)

$13.23/mo

Billed quarterly
Full Virtual Concierge features
Alexa Smart Properties licensing included
Smart home device control

Pro (Custom)

From $9.85/mo

Volume discounts for many properties
Custom duration terms
Enterprise-level support

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