Which messaging channels does Chat360 support?

Chat360 supports WhatsApp Business API, Facebook Messenger, Instagram DMs, and Website Chat widgets.

Can I use Chat360 without technical knowledge?

Yes, Chat360 is a no-code platform featuring a drag-and-drop builder, making it accessible for marketing and support teams.

Does Chat360 support voice interactions?

Yes, through its 'Voice360' feature, the platform allows businesses to deploy AI-powered voice bots for calls.

Can the bot hand over a conversation to a human?

Yes, Chat360 supports seamless live chat handover where agents can take over from the bot when complex queries arise.

What kind of integrations are available?

It integrates with various CRMs, payment gateways like Stripe, and e-commerce platforms like Shopify.

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Customer engagement

Freemium

Chat360

A no-code conversational AI platform to build and deploy intelligent chatbots and voice bots across WhatsApp, social media, and web for automated customer engagement and sales.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer engagement

Chatbot builder

Conversational AI

WhatsApp Marketing

Lead Generation

No-code

Voice AI

Automated Support

Tool information

Provider

Chat360

Platforms

Web

Facebook Messenger

Instagram

iOS

Android

Languages

English

Hindi

Spanish

French

German

Portuguese

Arabic

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About Chat360

What the tool does and who it's for

Chat360 is an omnichannel conversational AI platform designed to automate customer engagement across WhatsApp, Facebook Messenger, Instagram, and web. It features a no-code chatbot builder that allows businesses to deploy agentic AI and voice bots ('Voice360') for lead generation, sales qualification, and 24/7 customer support. The platform emphasizes human-like interactions, multilingual support with real-time translation, and deep integrations with CRMs like Zoho, LeadSquared, and Salesforce to streamline marketing and service workflows.

Key capabilities

No-Code Bot Builder: Create complex conversational flows using a drag-and-drop interface without writing code.

Omnichannel Deployment: Deploy bots across WhatsApp, Instagram, Facebook, and web simultaneously with shared context.

Voice360: Implement human-like inbound and outbound voice bots for automated calling and support.

Agentic AI Agents: Advanced AI that qualifies leads and handles multi-step bookings autonomously.

Real-Time Translation: Instant translation of inbound and outbound messages to support a global customer base.

Live Chat Handover: Seamlessly transition conversations from AI bots to human agents with full transcript context.

AI Text Tools: Built-in ChatGPT-powered tools to rephrase, expand, or adjust the tone of agent responses.

Deep CRM Integrations: Sync data directly with tools like HubSpot, Zoho, Shopify, and Google Sheets.

Campaign Analytics: Real-time dashboards to track lead conversion, bot performance, and engagement metrics.

Pricing

Freemium — plans below

Free Trial

14-day access
No credit card required
Basic bot building
Access to omnichannel features

Custom

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Common questions about Chat360