What AI models can I use with Chaterimo?

You can choose from a variety of leading models including OpenAI's GPT-4o, Anthropic's Claude 3.5 Sonnet, Google's Gemini 1.5 Pro, and xAI's Grok.

How does the 'Bring Your Own Key' (BYOK) model work?

In paid plans, you provide your own API key from providers like OpenAI or Anthropic. This allows Chaterimo to offer unlimited messages while you only pay the AI provider for your actual token usage.

Can the chatbot track customer orders?

Yes, especially with the Shopify integration, Chaterimo can fetch real-time order status, delivery estimates, and product details for customers.

Is there a limit to how much data I can upload?

The storage limit depends on your plan, ranging from 50,000 characters on the Free plan to 100 million characters on the Masterful plan.

Can I use Chaterimo on platforms other than Shopify?

Yes, Chaterimo can be embedded on any website using a simple script, and it has dedicated plugins/apps for WordPress, Squarespace, and Shoptet.

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Customer engagement

Freemium

Chaterimo

24/7 AI customer support and sales chatbot for e-commerce. Supports GPT, Claude, and Grok with Shopify integration for order tracking and proactive lead generation.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer engagement

AI Chatbot

E-commerce

Shopify App

Lead Generation

Customer Support

Sales Automation

ChatGPT

Claude AI

Grok AI

Tool information

Provider

Chaterimo

Platforms

Web

Shopify

WordPress

Squarespace

Upgates

Shoptet

Languages

English

Spanish

French

German

Czech

Slovak

Multi-language support

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About Chaterimo

What the tool does and who it's for

Chaterimo is an AI-driven customer service and sales engagement platform designed primarily for e-commerce. It allows businesses to deploy intelligent chatbots powered by a variety of Large Language Models, including GPT-4o, Claude 3.5 Sonnet, Gemini 1.5 Pro, and xAI Grok. Unlike many competitors, Chaterimo uses a 'Bring Your Own Key' (BYOK) model for its paid tiers, enabling unlimited messaging at the cost of direct API usage. The tool integrates deeply with Shopify to handle order tracking, product inquiries, and automated returns, while also offering proactive sales triggers to convert visitors into customers. It supports knowledge base creation via web scraping, document uploads (PDF, CSV, DocX), and XML product feeds.

Key capabilities

Multi-LLM Support: Choose between ChatGPT, Claude, Gemini, or Grok models.

Shopify Integration: Real-time access to product catalogs, order status, and inventory.

Bring Your Own Key (BYOK): Connect your own AI API keys for unlimited messaging and cost control.

Proactive Sales Agent: Trigger automated messages based on user behavior and page context.

Flexible Knowledge Base: Import data via URL scraping, XML feeds, or file uploads (PDF, Excel, etc.).

Human Handoff & Ticketing: Automatically escalate complex queries to human agents or create support tickets.

Web Search Integration: Enable the chatbot to search the live web for real-time information.

Multilingual Support: Automatically detects and responds in the customer's native language.

Customizable UI: Full control over chat widget colors, avatars, and branding.

Lead Capture: Integrated forms to collect visitor information during chat sessions.

Pricing

Freemium — plans below

Free

$0/month

100 messages per month
50,000 character storage
Gemini Flash LLM
Basic Chat History
1 Chat Widget

Growth

Evolve

$19/month

Unlimited messages (BYOK)
15M character storage
10 Chat Widgets
Proactive Sales Agent (4 rules)
Ticketing System
Custom API Integration

Masterful

$34/month

Unlimited messages (BYOK)
100M character storage
100 Chat Widgets
Proactive Sales Agent (8 rules)
Remove 'Powered by Chaterimo' branding
Auto Scraping (24h)

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