How does ChatFlow train on my data?

You can upload documents such as PDFs or provide your website URL. ChatFlow uses RAG (Retrieval-Augmented Generation) to index this content and provide accurate answers based solely on your provided information.

Can I integrate ChatFlow with my existing CRM?

Yes, ChatFlow offers API access and webhook support on higher-tier plans to connect with CRMs, ERPs, and other internal business systems.

Does it support languages other than English?

Yes, ChatFlow supports multiple languages and can be configured to respond in the native language of your website visitors.

Is there a free version available?

ChatFlow typically offers a trial or a entry-level tier, but the primary features for business use begin with the Solo and Essential paid plans.

What happens if the AI cannot answer a question?

The platform includes a live agent handoff feature that notifies your team and allows a human to take over the conversation with full context.

Is ChatFlow secure for sensitive business data?

Yes, the platform offers enterprise-grade security including 2FA, data encryption at rest and in transit, and is compliant with GDPR, and optionally SOC 2 or HIPAA for Enterprise users.

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Customer Support

Freemium

ChatFlow

Deploy custom AI chatbots trained on your business data to automate support, capture leads, and increase website conversions with multi-channel integration.

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Rating

Reviews

Upvotes

3 months ago

Listed

ChatGPT for websites

AI Chatbot

Lead Generation

Customer Support

RAG

Conversational AI

No-Code Chatbot

Website Automation

Sales Assistant

Tool information

Provider

ChatFlow App

Platforms

Web

WordPress

Wix

Shopify

Languages

English

Spanish

French

German

Portuguese

Italian

Japanese

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About ChatFlow

What the tool does and who it's for

ChatFlow is an AI-powered customer engagement platform that allows businesses to build, train, and deploy intelligent chatbots tailored to their specific data. By utilizing Retrieval-Augmented Generation (RAG), the tool processes uploaded documents (PDF, DOCX, TXT) and website URLs to provide accurate, brand-aligned responses. It is designed to boost conversions and streamline customer support by automating routine inquiries and providing seamless handoffs to human agents when complex issues arise. The platform supports multi-channel deployment across websites, WhatsApp, and social media, ensuring a consistent support experience 24/7.

Key capabilities

Custom Data Training: Train your AI using PDFs, DOCX files, TXT files, or direct website URLs.

Multi-Channel Deployment: Embed your chatbot on websites or integrate with WhatsApp and social messaging.

Live Agent Handoff: Seamlessly transition conversations from AI to human agents for complex queries.

Lead Capture: Automatically extract and score lead information like emails and phone numbers from chats.

Visual Workflow Builder: Create complex conversation flows with a drag-and-drop no-code interface.

Detailed Analytics: Monitor bot performance, resolution rates, and user sentiment via a central dashboard.

AI Sentiment Analysis: Interpret customer tone and intent to improve response accuracy and empathy.

Knowledge Base Management: Build and update a private RAG-powered knowledge store for grounded answers.

Pricing

Freemium — plans below

Solo

$14.99/month

1 Chatbot (web widget only)
Up to 1,500 chat sessions/month
Up to 4 documents (100MB total)
Basic customization
Email support

Essential

$59.99/month

Up to 3 chatbots
Up to 5,000 chat sessions/month
Wix & WordPress integration
FAQs knowledge base (25 entries)
3 User seats

Growth

Enterprise

Contact sales

Unlimited chatbots & sessions
Web scraping & URL training
Live Agent Handoff & Queue Management
Facebook & Instagram DM integration
HIPAA & SOC 2 compliance

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Common questions about ChatFlow