Can I use my existing business landline number?

Yes, as long as it is a landline or toll-free number. ChatForm enables the texting capability without affecting your existing voice service.

Will my current voice line be affected?

No. ChatForm only routes the SMS/MMS traffic. Your voice calls will continue to function exactly as they do now through your current provider.

Does ChatForm support international numbers?

Currently, ChatForm primarily supports USA and Canada landline and toll-free numbers.

Is there a free trial available?

Yes, ChatForm typically offers a 14-day free trial with no credit card required to test the landline texting and conversational features.

What kind of messages can I send?

You can send standard SMS (text) and MMS (multimedia) messages, including photos and emojis, to engage with your customers.

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Forms

Paid

ChatForm

Transform customer engagement by turning business landlines into AI-powered conversational text channels for SMS, MMS, and interactive forms.

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Rating

Reviews

Upvotes

3 months ago

Listed

Forms

Conversational AI

Customer Engagement

SMS Marketing

Landline Texting

Lead Generation

Chat Widget

Automation

Customer Support

MMS

Tool information

Provider

ChatForm

Platforms

Web

Windows

macOS

iOS

Android

Languages

English

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Paid

About ChatForm

What the tool does and who it's for

ChatForm is an AI-powered conversational platform designed to transform traditional data collection into interactive chat experiences. It allows businesses to enable landline texting for their existing business numbers, facilitating seamless SMS and MMS communication with customers. By replacing static forms with dynamic, real-time interactions, ChatForm helps increase engagement rates and ensures that customer information is captured efficiently. The platform includes features for automated messaging, scheduling reminders, and integrating text-based workflows into existing business operations without the need for additional hardware.

Key capabilities

Landline Texting: Send and receive SMS/MMS messages using your existing business landline or toll-free number.

Interactive Conversational Forms: Replace traditional static forms with engaging chat-based data collection.

Scheduled Messaging: Automate billing reminders, appointment alerts, and follow-ups to reduce no-shows.

MMS Support: Send and receive high-quality photos and media to enhance customer communication.

Multi-User Access: Collaborative inbox allowing multiple team members to manage customer conversations simultaneously.

Automated Notifications: Real-time alerts for incoming messages to ensure fast response times.

Contact Management: Easily import and organize unlimited contacts for targeted outreach.

Message Templates: Use pre-defined responses for frequently asked questions to speed up support.

No Hardware Required: Works entirely through web and mobile apps without changing your voice service provider.

Pricing

Paid — plans below

Basic

$19/mo

1 User
500 Messages
Unlimited Contacts
Contact Import
MMS Picture Texting

Plus

Premium

$99/mo

5 Users
5000 Messages
Unlimited Contacts
Group Texting (up to 50 contacts)
Priority Support
Scheduled Messages

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FAQ

ChatForm FAQs

Common questions about ChatForm