Is there a free version of Chatfuel?

As of 2026, Chatfuel no longer offers a permanent free plan. However, they provide a 7-day free trial with unlimited AI messages to test the platform's features.

Which platforms does Chatfuel support?

Chatfuel supports WhatsApp, Facebook Messenger, Instagram DMs, TikTok, and website-embedded chat buttons.

How does Chatfuel's pricing work?

Pricing is primarily based on the number of active contacts and the AI model used (Super vs. Max). For WhatsApp, additional Meta conversation fees may apply.

Do I need coding skills to use Chatfuel?

No, Chatfuel is designed as a no-code platform with a visual drag-and-drop builder, making it accessible for marketers and business owners.

Can I integrate Chatfuel with my CRM?

Yes, Chatfuel offers native integrations with tools like Shopify, Kommo, and Google Sheets, as well as a REST API for custom integrations.

Can the AI handle complex customer questions?

Yes, the AI agents utilize GPT models to understand context and intent, allowing them to resolve up to 98% of standard customer inquiries automatically.

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Customer support

Paid

Chatfuel AI

Automate customer support and sales on WhatsApp, Instagram, and Facebook with AI-powered chatbots and a visual no-code flow builder.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer support

Chatbot

WhatsApp Automation

Lead Generation

E-commerce

Instagram Automation

AI Agent

Conversational Marketing

Tool information

Provider

Chatfuel

Platforms

Web

Facebook Messenger

Instagram

TikTok

Languages

English

Spanish

Portuguese

German

French

Italian

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Paid

About Chatfuel AI

What the tool does and who it's for

Chatfuel AI is a leading conversational AI platform that enables businesses to automate customer communication across WhatsApp, Facebook Messenger, Instagram, and TikTok. It features a visual no-code flow builder combined with advanced AI agents powered by GPT-4 and GPT-5 models. Designed for customer support, lead qualification, and e-commerce, Chatfuel allows users to build intelligent bots that handle FAQs, book appointments, and sync data with CRMs like Kommo and Shopify. Its 'Fuely AI' technology provides human-like responses, while robust API integrations allow for seamless connectivity with external business tools.

Key capabilities

Visual Flow Builder: A drag-and-drop canvas for designing complex conversation paths without code.

AI Agents: Powered by GPT models to provide natural, human-like responses to customer queries.

Multi-Channel Support: Seamlessly automate interactions on WhatsApp, Facebook, Instagram, and TikTok.

Smart Booking: Integrated calendar for automatic appointment scheduling and reminders.

Lead Qualification: Automated scripts to capture and qualify leads before syncing to a CRM.

E-commerce Integrations: Native connections with Shopify to facilitate orders and product recommendations.

Live Chat Handover: Smoothly transition automated conversations to human agents when needed.

REST API: Advanced connectivity to sync real-time data with external business ecosystems.

Pricing

Paid — plans below

Fuely Super

Fuely Max

$59/month

150 contacts included
GPT-5 full AI model
Priority Support
Advanced AI capabilities
All Fuely Super features

Enterprise

Contact sales

Custom contact limits
Personal Success Manager
Bot syncing across accounts
White-glove setup services

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