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Chatisto
Customer support
Freemium

Chatisto

AI-powered live chat that automates customer support, answers FAQs instantly, and routes complex queries to human agents for a seamless service experience.

Rating
0
Reviews
0
Upvotes
3 months ago
Listed
Customer support
AI Chatbot
Live Chat
Lead Generation
Customer Experience
Automation
E-commerce Tools
Help Desk
Tool information
Provider
Samko Labs
Platforms
Web
Windows
macOS
Languages
English
Added to directory
3 months ago
Last updated
about 1 month ago
Rating
Not available
Pricing
Freemium

About Chatisto

What the tool does and who it's for

Chatisto is an AI-driven live chat and automation platform designed to modernize customer support. By combining generative AI with human-in-the-loop capabilities, it allows businesses to deploy a smart chat widget that instantly handles common inquiries using a trained knowledge base. When the AI encounters complex issues, it seamlessly routes the conversation to human agents. The platform features real-time visitor tracking, canned responses, and detailed analytics to help support teams improve response times and customer satisfaction. It is built to integrate directly into websites, ensuring 24/7 availability without the overhead of a large support staff.

Key capabilities

AI Chat Automation: Automatically answers common customer questions using a trained knowledge base.
Human Handoff: Seamlessly routes complex or high-priority issues to live human support agents.
Customizable Chat Widget: Tailor the look and feel of the chat bubble to match your brand's identity.
Real-Time Visitor Tracking: Monitor active visitors on your site to proactively engage potential leads.
Canned Responses: Quickly send pre-written answers to recurring questions to save agent time.
Powerful Analytics: Track chat volume, response times, and AI performance through a dedicated dashboard.
Chat Transcripts: Automatically save and store conversation histories for quality assurance.
24/7 Availability: Ensures customers receive immediate assistance even outside of business hours.

Pricing

Freemium — plans below

Free

$0

  • Basic AI responses
  • Standard chat widget
  • Limited monthly messages
  • 1 Agent seat

Starter

Most popular

$29/mo

  • 3,000 AI Messages
  • Live chat functionality
  • Customizable widget
  • Powerful analytics
  • Website integration

Professional

Contact sales

  • Unlimited AI training
  • Advanced visitor tracking
  • Priority support
  • Custom branding (White-label)

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