How does ChatSMB know what to say to my customers?

ChatSMB uses an AI engine that crawls your website to learn about your products, services, and business details, allowing it to answer questions accurately using your own data.

Can I jump into a conversation if the AI is struggling?

Yes, ChatSMB features a live chat handoff that allows business owners to intervene and take over the conversation in real-time.

Does it work with any website?

ChatSMB is designed to be platform-agnostic and can be integrated into any website by adding a simple piece of code to your header or footer.

Is there a free version available?

While there isn't a permanent free tier, ChatSMB offers a 14-day free trial that includes all features and one-on-one support to help you get started.

How do I receive the leads captured by the AI?

Captured lead information and contact details are typically sent directly to your designated email address as soon as the AI collects them.

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Lead generation

Freemium

ChatSMB

AI chatbot for small businesses that crawls your website to provide 24/7 human-like lead generation, customer support, and real-time prospect capture.

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Rating

Reviews

Upvotes

3 months ago

Listed

Lead generation

Sales automation

Customer support

AI chatbot

Small business tools

Conversion optimization

24/7 support

Lead capture

Tool information

Provider

ChatSMB

Platforms

Web

Windows

macOS

iOS

Android

Languages

English

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Freemium

About ChatSMB

What the tool does and who it's for

ChatSMB is an AI-driven chatbot platform engineered specifically for small businesses to automate lead generation and customer engagement. By crawling a company's website for context, the AI agent provides human-like, informed responses to visitor inquiries 24/7. It excels at capturing prospect contact information and can seamlessly transition high-value conversations to business owners in real-time. The tool is designed to ensure no lead is missed, even outside of business hours, and allows for brand-specific customization of the chat interface.

Key capabilities

24/7 Automated Lead Capture: Engages website visitors and collects contact details around the clock.

Website Context Crawling: Automatically learns from your existing website content to provide relevant answers.

Human-like Conversations: Powered by advanced AI to simulate natural, personalized interactions.

Live Chat Handoff: Notifies business owners to take over conversations when personalized attention is required.

Customizable Chat Widget: Adjust colors and themes to match your business's visual branding.

Lead Qualification: Asks smart questions to vet prospects before they reach your inbox.

Simple Integration: Easy-to-install code snippet compatible with most website builders.

Contextual Responses: Tailors replies based on the specific page the user is currently visiting.

Pricing

Freemium — plans below

Free Trial

14-day full access
One-on-one support
Website crawling
Lead capture features

Starter

Pro

Contact sales

Higher conversation volume
Advanced brand customization
Priority support
Custom context rules

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FAQ

ChatSMB FAQs

Common questions about ChatSMB