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Convoso
Sales
Contact

Convoso

AI-powered outbound call center software that maximizes contact rates and revenue with predictive dialing, lead management, and automated compliance tools.

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Rating
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Reviews
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Upvotes
3 months ago
Listed
Sales
Call Center
Lead Generation
Predictive Dialer
Conversational AI
CRM Integration
Outbound Marketing
Telemarketing
Customer Service
Tool information
Provider
Convoso
Platforms
Web
Windows
macOS
Languages
English
API Available
Yes
Added to directory
3 months ago
Last updated
about 1 month ago
Rating
Not available
Pricing
Contact

About Convoso

What the tool does and who it's for

Convoso is an AI-powered outbound contact center platform designed to scale sales and lead generation teams. Its core engine, the Dx5 dialer, utilizes predictive dialing and conversational AI to automate customer interactions, qualify leads, and maximize agent productivity. The platform stands out for its high-volume outbound performance, providing granular lead-level control, real-time analytics, and advanced compliance tools like StateTracker™ and Click-to-Comply to navigate TCPA regulations. By integrating directly with CRMs like Salesforce, Convoso helps organizations reduce idle time and increase contact rates through intelligent speed-to-lead automation and superior caller ID reputation management.

Key capabilities

Dx5 Predictive Dialer: Advanced dialing engine that maximizes agent talk time and minimizes idle time.
Intelligent Virtual Agents: Conversational AI that handles routine tasks and qualifies leads autonomously.
Speed-to-Lead Automation: Ensures high-intent leads are contacted within seconds of submission.
StateTracker™: Real-time compliance monitoring for state-specific daily attempt maximums.
Dynamic Scripting: Provides agents with adaptive scripts based on real-time call data and dispositions.
Caller ID Reputation Management: Proactive monitoring to prevent numbers from being flagged as 'Scam' or 'Spam'.
Omnichannel Reach: Integrated outreach across voice, SMS, email, and web chat.
Granular Real-Time Reporting: Deep insights into campaign performance and agent productivity metrics.

Pricing

Contact — plans below

Custom Solutions

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  • Predictive, Power, and Preview Dialing
  • TCPA Compliance Tools
  • Real-time Analytics Dashboard
  • CRM Integration (Salesforce, etc.)
  • Dedicated Customer Success Manager
  • Open API Access

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