What documentation sources can I use?

CrawlChat supports web crawling (URLs), file uploads (PDF, Markdown, Text), Notion pages, Confluence, and GitHub issues.

Can I use CrawlChat in my Discord server?

Yes, CrawlChat offers a native Discord bot integration that can answer community questions and learn from moderator-approved responses.

How does it handle questions it can't answer?

When the AI lacks sufficient information, it triggers a fallback flow, prompting the user to leave their email or create a support ticket for human review.

What is the MCP server feature?

The Model Context Protocol (MCP) server allows you to provide your documentation directly to AI-powered IDEs and coding assistants like Cursor and Claude Code.

Does it support custom branding?

Yes, you can customize the chatbot's appearance, including colors, logos, and the greeting message to match your brand identity.

Is there an API available?

Yes, CrawlChat provides API access for developers to integrate the knowledge base and chat functionality into their own custom applications.

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Chatbots

Freemium

CrawlChat.app

Transform your documentation, Notion pages, and GitHub issues into AI chatbots. Deploy instantly on your website, Discord, or Slack to provide 24/7 automated technical support.

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Rating

Reviews

Upvotes

4 months ago

Listed

Chatbots

Customer Support

Knowledge Base

Documentation

Developer Tools

AI Agents

Discord Bots

Slack Integration

No-Code

Tool information

Provider

CrawlChat

Platforms

Web

Discord

Slack

Languages

English

API Available

Yes

Added to directory

4 months ago

Last updated

3 months ago

Rating

Not available

Pricing

Freemium

About CrawlChat.app

What the tool does and who it's for

CrawlChat.app is an AI-powered documentation assistant and chatbot platform designed to transform technical docs, help pages, and knowledge bases into interactive support agents. It crawls various content sources—including websites, Notion, Confluence, GitHub issues, and uploaded files—to build a specialized knowledge base. The platform enables businesses to deploy these assistants as embeddable website widgets or as integrated bots within Discord and Slack. Key features include automatic source attribution to minimize hallucinations, community learning via moderator feedback, and support for the Model Context Protocol (MCP) to assist developers directly in their coding environments. It also features a fallback ticketing system to capture leads or escalate complex queries when the AI cannot find a specific answer.

Key capabilities

Multi-Source Crawling: Import content from URLs, PDFs, Notion, Confluence, and GitHub.

Omnichannel Deployment: Embed widgets on websites or deploy to Discord and Slack.

MCP Server Integration: Connect docs to AI coding tools like Cursor via Model Context Protocol.

Community Learning: Train the AI using emoji reactions and moderator feedback in real-time.

Fallback Ticketing: Automatically prompts for email or creates a support ticket if no answer is found.

Detailed Analytics: Track query performance, identification of documentation gaps, and user ratings.

Brand Customization: Adjust widget colors, logos, labels, and AI response tone.

Automatic Attribution: Provides links to original documentation sources in every response.

Pricing

Freemium — plans below

Free Trial / Basic

Limited documentation crawling
Standard web widget
Basic analytics

Starter

Pro

$45/month

Discord and Slack integrations
MCP server access
Advanced analytics and gap analysis
Priority support

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