What languages does CuServly support?

CuServly chatbots can understand and answer in 95 different languages, allowing you to serve a global customer base effortlessly.

Can I control what the chatbot knows?

Yes. Through the Knowledgebase view in the CuServly Portal, you can see all the data your chatbot is trained on and add, edit, or delete specific Q&A units.

How do I integrate the chatbot into my website?

You can embed it as a widget, an iFrame, or a full-page window. For WordPress users, you can use any plugin that allows adding custom JS code to the header or footer.

What happens if the AI doesn't know the answer?

On the Professional Plan, you can enable Human Assistance. This allows a live agent to take over the chat during your defined business hours.

Is my business data secure?

Data is stored in an encrypted format on Google Cloud. CuServly does not sell your data to third parties and follows strict privacy protocols.

What file formats can I use for training?

You can upload documents in PDF, DOC, TXT, XLS, PPT, and CSV formats, or provide website URLs for the AI to crawl.

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Customer Support

Freemium

CuServly

An AI chatbot companion that automates customer support in 95+ languages. Train it on your website or documents and integrate it as a widget with optional human takeover features.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer support

AI Chatbot

Knowledge Base

No-code

Multilingual Support

Human Handoff

Lead Generation

E-commerce

Business Automation

Tool information

Provider

CuServly

Platforms

Web-based

WordPress (via plugin/script)

iFrame/Widget

Languages

English

Spanish

French

German

Italian

Portuguese

Dutch

Chinese

Japanese

95+ languages supported

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About CuServly

What the tool does and who it's for

CuServly is an AI-powered customer service companion designed to automate support through custom-trained chatbots. By integrating directly with your business data—including website URLs and various document formats like PDF, DOC, and CSV—it provides instant, accurate responses in over 95 languages. The platform features a user-friendly 'Knowledgebase' view where business owners can monitor, edit, and refine the AI's information, ensuring high-quality interactions. It also offers a hybrid human-assistance mode, allowing live agents to step in when complex queries arise, effectively bridging the gap between automated efficiency and personalized care.

Key capabilities

Multi-Source Training: Train your chatbot using website URLs or uploaded files (PDF, DOC, TXT, PPT, XLS, CSV).

Human Assistance Takeover: Seamlessly transition from AI to a live agent for complex customer queries.

95+ Language Support: Automatically understand and respond to customers in nearly 100 different languages.

Knowledgebase Management: Add, edit, or delete data units to maintain full control over the chatbot's knowledge.

Customizable Widget: Adjust colors, avatars, logos, and welcome messages to match your brand identity.

Analytics Dashboard: Track the most frequently asked questions and monitor chat history for service improvement.

Data Security: Uses encrypted storage on Google Cloud and adheres to strict data confidentiality standards.

Easy Integration: Embed the chatbot as a widget, full-page window, or iFrame with just a few clicks.

Pricing

Freemium — plans below

Free Trial

€0

7-day access
No credit card required
Human Assistance included during trial
Full portal access

Basic Plan

€29/month

1 Chatbot
5 Web Pages & 1 Data File
Unlimited messages
Unlimited websites
No chat history storage

Business Plan

Professional Plan

€129/month

10 Chatbots
500 Web Pages & 10 Data Files
Unlimited Conversation History
Human Assistance Takeover
Advanced data parsing

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Common questions about CuServly