What channels does Customer.io support?

Customer.io supports cross-channel messaging including email, SMS, push notifications, and in-app messages.

How is AI used in Customer.io?

AI is built into the platform to remove manual grunt work, sharpen messaging results, and optimize campaign performance over time.

Does Customer.io offer a special deal for startups?

Yes, Customer.io offers eligible startups 12 months free to help them get started with messaging automation.

Who uses Customer.io?

Customer.io is trusted by over 9,000 brands, including companies like Notion, Lovable, Wispr Flow, and Cursor.

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Marketing Automation

Other

Customer.io

Unify data, messaging, and AI to automate personalized cross-channel campaigns including email, SMS, push, and in-app notifications. Trusted by 9,000+ brands.

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Rating

Reviews

Upvotes

3 months ago

Listed

Marketing Automation

Customer Engagement

Email Marketing

SMS Marketing

Personalization

Data Platform

AI Tools

Customer Experience

Growth Marketing

Messaging

Tool information

Provider

Customer.io

Platforms

Web

Languages

English

API Available

Yes

Added to directory

3 months ago

Last updated

2 months ago

Rating

Not available

Pricing

Other

About Customer.io

What the tool does and who it's for

Customer.io is an automated messaging platform that unifies data, messaging, and AI. It enables teams to build personalized, cross-channel campaigns using first-party data. The platform incorporates built-in AI to automate manual tasks and optimize performance, ensuring messages reach the right audience at the ideal moment. It supports communication via email, SMS, push notifications, and in-app messaging.

Key capabilities

Unified data, messaging, and AI platform

Cross-channel messaging (Email, SMS, Push, In-app)

Personalized campaign orchestration

First-party data integration

AI-powered automation and optimization

Real-time event-driven messaging

Audience segmentation tools

Scalable infrastructure for growth

A/B testing capabilities

Comprehensive analytics and reporting

Pricing

Other — plans below

General Pricing

Startup Offer

12 Months Free

Available to eligible startups
Full platform access

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