What are AI credits used for in Docsie?

AI credits are used for high-compute tasks such as video-to-docs conversion, PDF ingestion, website content imports, and AI-powered content generation.

Does Docsie charge per seat?

No, Docsie uses workspace-based pricing tiers (e.g., up to 15 or 90 users) rather than charging for every individual seat, which makes it more predictable as teams grow.

Can I host documentation for multiple clients?

Yes, Docsie's multi-tenant architecture allows you to create separate, branded portals for different clients or projects from a single subscription.

Is there a free trial for paid plans?

Yes, Docsie typically offers a 30-day free trial that includes real AI credits to test its conversion and translation features.

Does Docsie support versioning?

Yes, it includes advanced version control that allows you to manage different product versions and track changes over time.

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Knowledge bases

Freemium

Docsie

AI-powered knowledge management and documentation platform featuring video-to-docs conversion, multi-tenant portals, and automated translation for global technical teams.

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Rating

Reviews

Upvotes

3 months ago

Listed

Knowledge bases

Technical Writing

Internal Wiki

Documentation

AI Content Generation

LMS

Customer Support

Multi-tenant Portals

Tool information

Provider

Docsie.io

Platforms

Web

API

Languages

English

Spanish

French

German

Chinese

Japanese

Portuguese

Italian

Dutch

Russian

Over 100+ languages

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About Docsie

What the tool does and who it's for

Docsie is an AI-powered documentation and knowledge management platform designed to help organizations create, manage, and publish technical documentation at scale. It distinguishes itself with a 'video-to-docs' feature that converts training videos into written guides, alongside a multi-tenant architecture that allows for unlimited client-branded portals. The platform utilizes an AI credit system for content generation, PDF ingestion, and automated translation into over 100 languages, making it a robust solution for global enterprises and agencies managing multiple product lines.

Key capabilities

Video-to-Documentation: Automatically convert training and product videos into written documentation.

Multi-tenant Portals: Create unlimited branded portals for different clients or products from one workspace.

AI Chatbot & Semantic Search: Intelligent assistant that understands context to provide precise answers.

Automated Translation: Instantly translate content into 100+ languages with high accuracy.

Version Control: Manage multiple versions of documentation with inheritance and comparison tools.

Built-in LMS: Create courses and certifications directly within your knowledge base.

PDF & Website Ingestion: Transform existing PDFs and websites into structured knowledge base articles.

Help Desk Widget (Poppy): Embeddable widget to provide contextual help and ticket integration.

Pricing

Freemium — plans below

Startup

1 Knowledge Base
Unlimited Viewers
Free AI Credits (10-min video conversion)
Basic AI Search
Version Control
Community Support

Premium

Organization

$750/mo

Up to 90 Users
10 Workspaces
2M AI Credits/month (~66 hrs video)
SSO & Granular Permissions
Advanced Analytics & Automations
API Access
Priority Support

Enterprise

Contact sales

Unlimited Users
Custom AI Credit Volumes
White-labeling
Air-gap Deployment Capable
Custom SLAs & Onboarding
Private Infrastructure

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