What happened to Drift after the Salesloft acquisition?

Drift is now part of the Salesloft Revenue Orchestration Platform. While the Drift product continues to function, its features and website have been integrated into Salesloft's ecosystem to provide a unified sales and marketing solution.

Does Drift integrate with my CRM?

Yes, Drift offers native integrations with major CRM platforms including Salesforce, HubSpot, and Marketo to ensure seamless data synchronization and lead management.

Can I use Drift for customer support?

While primarily focused on marketing and sales, Drift can be used for self-service support by answering common inquiries and initiating basic actions like password resets via AI chatbots.

Does Drift offer a free version?

As of current offerings, Drift focuses on Premium, Advanced, and Enterprise tiers. They generally do not offer a free-forever tier; interested users are encouraged to request a demo.

Can Drift identify anonymous website visitors?

Yes, through 'Drift Intel', the platform uses firmographic data and reverse IP lookup to identify the companies visiting your site even if they haven't filled out a form.

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Customer engagement

Paid

Drift

Personalize customer conversations across the buyer's journey using AI chatbots, live chat, and automated meeting scheduling to turn website visitors into qualified pipeline.

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Rating

Reviews

Upvotes

5 months ago

Listed

Customer engagement

Conversational Marketing

AI Chatbots

Lead Generation

Sales Automation

Live Chat

B2B Sales

Revenue Orchestration

Tool information

Provider

Salesloft

Platforms

Web

iOS

Android

Languages

English

Spanish

French

German

Portuguese

Italian

Dutch

API Available

Yes

Added to directory

5 months ago

Last updated

3 months ago

Rating

Not available

Pricing

Paid

About Drift

What the tool does and who it's for

Drift is a comprehensive conversational marketing and sales platform that leverages AI to connect businesses with website visitors in real-time. By de-anonymizing traffic and using AI-powered chatbots, Drift qualifies leads, provides personalized responses to open-text questions, and automatically schedules meetings for sales teams. Now integrated into the Salesloft Revenue Orchestration Platform, it combines conversational AI with intent signals and buyer engagement data to accelerate pipeline growth and shorten sales cycles.

Key capabilities

AI-Powered Chatbots: Engage visitors 24/7 with human-like, open-text conversations.

Real-Time Lead Qualification: Instantly identify and qualify high-value buyers based on site behavior.

Meeting Scheduler: Automatically book meetings for sales reps directly within the chat interface.

Drift Intel: De-anonymize website traffic using reverse IP lookup to identify target accounts.

GPT Suggested Replies: Generate AI-driven response suggestions for live agents during conversations.

Multi-Language Support: Real-time translation to communicate with visitors in their preferred language.

Fastlane: Allow qualified prospects to skip traditional forms and connect immediately with sales.

ROI Reporting: Track engagement metrics and attribute chat activity to pipeline and revenue.

Conversational AI Insights: Machine learning surfaces recurring topics and trends from chat history.

Pricing

Paid — plans below

Premium

Starting at $2,500/mo

Live Chat
Meeting Scheduling
Basic Chatbot functionality
Conversational Landing Pages
Real-time notifications

Advanced

Enterprise

Contact sales

Everything in Advanced
AI-powered chatbots
Flex routing logic
Enterprise-grade permissions
Strategic account management

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