What is 'Burst Pricing' for ElevenAgents?

Burst pricing allows agents to temporarily exceed your plan's concurrency limit (up to 3x) during high-demand periods, ensuring no calls are dropped. These excess calls are typically charged at a higher per-minute rate.

Can I use my own LLM with ElevenAgents?

Yes, ElevenAgents is multimodal and flexible; you can use built-in models like GPT-4o and Claude, or connect your own custom LLM implementation via API.

How many languages do the voice agents support?

The platform supports over 30 languages with high-fidelity low latency via the Flash v2.5 model, and up to 74 languages for less latency-sensitive tasks using the Eleven v3 model.

Is ElevenAgents HIPAA compliant?

Yes, ElevenLabs offers BAA agreements for Enterprise customers to ensure HIPAA compliance, alongside SOC 2 and GDPR certifications.

How is the call duration calculated for billing?

Billing is based on total connection duration. However, ElevenAgents offers a 95% discount for periods of silence longer than 10 seconds during a call.

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Voice agents

Freemium

ElevenAgents

Deploy lifelike conversational AI voice agents in minutes. ElevenAgents offers sub-500ms latency, 10,000+ voices, and deep CRM integrations for enterprise-grade customer engagement.

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Rating

Reviews

Upvotes

4 months ago

Listed

Voice agents

Conversational AI

Customer Support

AI Voice Cloning

Real-time TTS

Sales Automation

Enterprise AI

Multilingual AI

Low Latency

RAG

Tool information

Provider

ElevenLabs

Platforms

Web

iOS

Android

API

Languages

English

Spanish

French

German

Hindi

Italian

Japanese

Korean

Portuguese

Chinese

Arabic

Russian

Dutch

Turkish

Polish

Vietnamese

API Available

Yes

Added to directory

4 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About ElevenAgents

What the tool does and who it's for

ElevenAgents is a developer-first platform by ElevenLabs designed for deploying high-fidelity, low-latency conversational AI agents. The tool allows businesses to create voice-based agents that can handle customer support, sales, and lead qualification with sub-second response times. It leverages ElevenLabs' industry-leading neural voice synthesis and the Eleven Flash v2.5 model to ensure natural, human-like dialogue. Users can integrate their own knowledge bases, connect to CRMs like Salesforce and HubSpot, and choose from over 10,000 expressive voices or create custom voice clones. The platform features a visual workflow builder, multi-model LLM support (including Gemini and GPT), and robust interruption detection for seamless real-time interactions.

Key capabilities

Sub-500ms Response Latency: Optimized for real-time, natural human-to-AI conversations without awkward pauses.

Visual Workflow Orchestration: Build complex multi-agent flows and hand-off logic using an intuitive drag-and-drop designer.

Dynamic Knowledge Base (RAG): Ground your agents in your company's documents, sales materials, and FAQs for accurate responses.

Professional Voice Cloning: Deploy agents using your own brand's voice or choose from a library of 10,000+ premium voices.

Multi-LLM Support: Swap between models like Gemini, Claude, and GPT, or integrate your own custom LLM implementation.

Advanced Interruption Detection: Handles natural turn-taking and user interruptions gracefully during live calls.

Enterprise-Grade Compliance: SOC 2 Type II, ISO 27001, HIPAA, and GDPR certified with zero-retention mode options.

Native Integrations: Connect directly to Salesforce, HubSpot, Zendesk, and Google Calendar for automated task execution.

Pricing

Freemium — plans below

Free

15 minutes of calls included
4 Concurrent calls
Workflow Builder access
Knowledge Base (RAG) support
Standard Multilingual support

Starter

$6/mo

75 minutes of calls included
6 Concurrent calls
Text messaging support
Commercial License
Instant Voice Cloning

Creator

Pro

$99/mo

1,238 minutes of calls included
20 Concurrent calls
High-quality 44.1kHz audio output
Priority support
Usage-based billing options

Scale

$299/mo

3,738 minutes of calls included
30 Concurrent calls
3 Workspace seats
Team collaboration tools
Advanced API access

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Common questions about ElevenAgents