What kind of data can I use to train the chatbot?

You can train Enum Support using plain text, PDF files, or by providing website URLs for the app to scrape automatically. You can also index your previous Crisp conversations.

Does it work with my own OpenAI API key?

Yes, you can bring your own OpenAI API keys, which are stored encrypted, allowing for potentially unlimited questions and more control over costs.

Can the chatbot handle images and audio?

Yes, Enum Support can recognize over 100 audio formats and several image formats (PNG, JPEG, WEBP, and non-animated GIF) to provide multimodal assistance.

Will the chatbot interfere with my human agents?

No, the chatbot is designed to pause automatically as soon as a human agent joins the conversation, ensuring a seamless experience for the user.

Is it possible to customize the bot's personality?

Absolutely. You can use custom prompts to instruct the chatbot on how to behave, set its tone of voice, and define its personality to match your brand.

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Customer support

Freemium

Enum Support

Automate Crisp chat support with AI chatbots trained on your data. Features image/voice recognition, 107+ languages, and 24/7 availability to reduce costs and response times.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer support

AI Chatbot

Crisp Plugin

Customer Experience

Help Desk

No-Code AI

Automated Support

Multimodal AI

Tool information

Provider

EnumHQ

Platforms

Web

Crisp

Languages

English

Spanish

French

German

Chinese

Japanese

Portuguese

Italian

Over 100 languages supported

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Freemium

About Enum Support

What the tool does and who it's for

Enum Support is an AI-driven customer service plugin specifically designed for the Crisp chat platform. It enables businesses to deploy smart chatbots that can be trained on their own data, including websites, PDFs, and plain text. The tool provides 24/7 automated assistance by understanding context and offering multimodal capabilities such as image recognition and voice message processing. It supports over 100 languages and features a simple ticketing system, custom action buttons, and seamless handoffs to human agents. By integrating various LLMs like OpenAI, Anthropic, and Google GenAI, Enum Support helps reduce support costs and response times while maintaining a personalized brand voice.

Key capabilities

Seamless Crisp Integration: Works as a native plugin within the Crisp chat ecosystem.

Multi-Source Training: Train the AI using website URLs, PDF documents, or plain text.

Multimodal Capabilities: Recognizes and processes voice messages and images (PNG, JPEG, WEBP, GIF).

Context Awareness: Remembers the last 5 sets of questions and answers for coherent dialogue.

Human Handoff: Automatically pauses when a human agent joins the conversation to ensure smooth transitions.

Custom Automation: Add buttons for feedback, ticket resolution, or requesting a human operator.

Whitelabeling: Fully brandable chatbot appearance and personality for all paid plans.

Flexible LLM Options: Support for OpenAI, Anthropic, Google GenAI, and DeepSeek models.

Simple Ticketing System: Built-in tool to organize, filter, and track support tasks and issues.

Multi-Channel Reach: Connects with WhatsApp, Telegram, Slack, and more through Crisp integrations.

Pricing

Freemium — plans below

Free

Up to 50 pages of data
Up to 50 questions/month
Up to 10 issue tickets
Basic AI models

Pro

Business

$29/mo

Increased data and question limits
Advanced LLM models
Full automation features
Priority support

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Enum Support FAQs

Common questions about Enum Support