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Gupshup
Customer engagement
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Gupshup

Global conversational AI platform providing a single API for 30+ channels like WhatsApp and SMS to automate marketing, sales, and support with AI-powered chatbots.

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Rating
0
Reviews
0
Upvotes
3 months ago
Listed
Customer engagement
Chatbot
Conversational AI
WhatsApp Marketing
CPaaS
Omnichannel Messaging
AI Agents
Customer Support
SMS Marketing
Generative AI
Tool information
Provider
Webaroo Inc.
Platforms
Web
WhatsApp
Instagram
Facebook Messenger
Telegram
SMS
RCS
Slack
Google Assistant
Languages
English
Hindi
Spanish
Portuguese
Arabic
French
German
Italian
Russian
Chinese
Japanese
Bengali
Gujarati
Marathi
Telugu
API Available
Yes
Added to directory
3 months ago
Last updated
about 2 months ago
Rating
Not available
Pricing
Contact

About Gupshup

What the tool does and who it's for

Gupshup is a leading conversational AI and messaging platform that enables businesses to build advanced AI agents for marketing, commerce, and support. It provides a single API to orchestrate interactions across 30+ channels, including WhatsApp, Instagram, SMS, and RCS. With its proprietary ACE LLM and generative AI capabilities, Gupshup automates customer journeys from lead generation to post-purchase support, helping over 45,000 brands deliver personalized 1:1 experiences at scale.

Key capabilities

Single Messaging API to access 30+ communication channels simultaneously.
ACE LLM: Proprietary large language models fine-tuned for industry-specific business logic.
Auto Bot Builder for creating generative AI chatbots from URLs or documentation.
No-code/Low-code bot building tools for rapid deployment across messaging apps.
Conversational Commerce tools for handling payments and transactions within chats.
Click-to-WhatsApp and Instagram Ads integration for lead generation.
Automated campaign orchestration with drip marketing and real-time triggers.
AI Co-Pilot for human agents providing suggested responses and chat summaries.
Advanced analytics and reporting for tracking engagement and conversion metrics.
Global reach with direct carrier connections in over 60 countries.

Pricing

Contact — plans below

Custom/Enterprise

Most popular

Contact sales

  • Pay-as-you-go messaging rates
  • Access to 30+ messaging channels
  • API & Webhook integration
  • Generative AI bot builder
  • 24/7 technical support
  • Scalable infrastructure (up to 10,000 TPS)

Prepaid Wallet

Starts at $10

  • Self-serve credit system
  • Minimum $10 recharge
  • USD-based billing
  • Per-message fee deductions
  • WhatsApp & Gupshup platform fees
  • Real-time wallet statements

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