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Helpix
Customer Support
Contact

Helpix

AI automation for instant, multilingual customer service. Unifies WhatsApp, email, and social chat with 24/7 automated responses, lead qualification, and booking via QR codes.

Rating
0
Reviews
0
Upvotes
3 months ago
Listed
Customer support
AI Chatbot
Automation
Omnichannel
Lead Generation
No-code
Conversational AI
Customer Experience
Multilingual AI
QR Code Assistant
Tool information
Provider
Athina Team
Platforms
Web
Mobile (iOS)
Mobile (Android)
Browser-based (Cloud)
Languages
English
Spanish
French
German
Italian
Portuguese
Russian
Multi-language support (50+ languages)
API Available
Yes
Added to directory
3 months ago
Last updated
about 2 months ago
Rating
Not available
Pricing
Contact

About Helpix

What the tool does and who it's for

Helpix is an AI-powered customer service automation platform designed to help businesses manage and respond to client queries instantly across multiple channels. Using a proprietary Natural Language Understanding (NLU) model, it automates responses on WhatsApp, Instagram, email, and live chat in over 50 languages. The platform is built for speed and accessibility, featuring a no-code training interface that allows businesses to integrate their knowledge bases, help desk data, and conversation logs to create human-like interactions. For local businesses, Helpix offers unique QR code-based assistants that allow customers to scan, book services, view prices, or make payments 24/7 without human intervention.

Key capabilities

Proprietary NLU Engine: Advanced natural language understanding for human-like conversations.
Omnichannel Integration: Unifies conversations from WhatsApp, Instagram, Email, and Live Chat.
24/7 QR Code Assistant: Local businesses can use QR codes for instant bookings and lead capture.
No-Code Training: Train the AI on your specific business data and services without technical skills.
Multilingual Support: Automatically detects and responds in the customer's preferred language.
Smart Routing: Detects intent and routes complex queries to human agents when necessary.
Automated Lead Qualification: Filters and qualifies leads before they reach your inbox.
Payment Collection: Integrated ability to collect deposits or payments during a chat.
Knowledge Base Integration: Syncs with existing help docs to provide accurate FAQ responses.
Performance Analytics: Tracks resolution speed, ticket volume, and customer satisfaction.

Pricing

Contact — plans below

Starter

Contact for Pricing

  • Single channel deployment
  • Basic NLU automation
  • Knowledge base integration
  • Standard support

Professional

Most popular

Contact for Pricing

  • Multichannel support
  • Advanced conversational intelligence
  • Lead qualification tools
  • QR code assistant features

Enterprise

Contact for Pricing

  • Full API access
  • A/B testing for chatbot messaging
  • Custom NLU training
  • Dedicated account management

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