How does HelpKit work with Notion?

HelpKit connects to your Notion workspace and uses your pages as the source of truth. It translates Notion's internal structure into a fast, SEO-optimized website without requiring you to write any code.

Do I need a HelpKit subscription for the AI Chatbot?

Yes, HelpKit AI is an add-on that can be activated on top of any of the core subscription plans (Starter, Business, or Professional).

Is HelpKit AI accurate?

HelpKit AI is trained exclusively on your provided documentation to minimize hallucinations. It also provides clickable source references so users can verify the information themselves.

Can I use my own domain with HelpKit?

Yes, all HelpKit plans support custom domains (e.g., support.yourcompany.com) and provide SSL certificates automatically.

Does HelpKit support multiple languages?

Yes, the Professional plan supports multi-language knowledge bases, allowing you to serve international customers in their native language.

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Customer support

Paid

HelpKit

Turn your Notion knowledge base into a professional help center and AI-powered chatbot to provide instant 24/7 customer support.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer support

Knowledge base

Notion

AI Chatbot

No-code

Customer success

Self-service portal

Documentation

Tool information

Provider

HelpKit

Platforms

Web

iOS

Android

Languages

English

German

French

Spanish

Italian

Dutch

Japanese

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Paid

About HelpKit

What the tool does and who it's for

HelpKit is a no-code platform that transforms your Notion workspace into a professional, lightning-fast knowledge base and AI-powered help center. It allows businesses to leverage their existing Notion documentation to create a customizable customer support portal complete with an embeddable widget and an AI chatbot. The AI assistant uses a ChatGPT-like model (GPT-4o/5 series) to index Notion pages and provide instant, accurate answers to customer queries with direct citations to help articles. HelpKit features include custom domains, full-text search, SEO optimization, and detailed analytics to track what users are asking and their satisfaction with the responses.

Key capabilities

Turn Notion pages into a hosted help center in seconds.

AI Chatbot add-on trained specifically on your Notion content.

Embeddable help widget for seamless website integration.

Custom domain support with automatic SSL encryption.

Full-text search and SEO optimization for better discoverability.

In-depth analytics and search insights for customer queries.

Multiple layout options including Help Center and Documentation styles.

Access protection features like passwords or email restrictions.

Support for custom JavaScript and CSS for advanced branding.

Automatic synchronization with Notion for real-time updates.

Pricing

Paid — plans below

Starter

$19/month

Up to 50 articles
1 team seat
Custom domain
Full-text search
Basic analytics

Business

Professional

$79/month

Up to 1,000 articles
5 team seats
Multi-language support
Advanced analytics
Slack notifications
Priority support

AI Add-on

+$49/month

AI-powered chatbot assistant
Trained on your knowledge base
Unlimited AI conversations
Usage insights

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Common questions about HelpKit