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Insight7
Call analysis
Freemium

Insight7

AI-powered conversation intelligence tool that analyzes customer calls and interviews to deliver automated coaching, QA scoring, and deep consumer insights.

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Rating
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Reviews
0
Upvotes
4 months ago
Listed
Call analysis
Customer insights
Conversation intelligence
Sales coaching
Product discovery
Sentiment analysis
Transcription
User research
QA automation
Revenue intelligence
Tool information
Provider
Insight7
Platforms
Web
Google Meet
Zoom
Microsoft Teams
RingCentral
Languages
English
Spanish
French
German
Portuguese
Italian
60+ languages supported
API Available
Yes
Added to directory
4 months ago
Last updated
2 months ago
Rating
Not available
Pricing
Freemium

About Insight7

What the tool does and who it's for

Insight7 is an AI-powered conversation intelligence and customer insights platform designed for sales, product, and customer success teams. It automates the extraction of themes, sentiments, and actionable insights from unstructured data such as call recordings, transcripts, and customer interviews. The platform features automated quality assurance scoring for 100% call coverage, AI-driven roleplay for agent coaching, and visualization tools like journey maps and empathy maps to help teams understand customer needs and drive revenue patterns.

Key capabilities

Automated Call Scoring: Achieve 100% call coverage for QA and compliance without manual sampling.
AI Coaching & Roleplay: Interactive scenario-based learning to improve rep performance and empathy.
Insight Extraction: Automatically identifies themes, customer pain points, and buying signals.
Visual Data Mapping: Generates journey maps, empathy maps, and mind maps from qualitative data.
Multi-Channel Integration: Seamlessly connects with Zoom, Google Meet, MS Teams, and major CRMs.
PII Redaction: Ensures security and compliance by automatically masking sensitive personal information.
Automated Reporting: Instantly creates shareable insight cards and comprehensive executive reports.
Bulk Analysis: Upload and analyze multiple audio, video, or text files simultaneously for holistic views.

Pricing

Freemium — plans below

Free

$0

  • 1 User
  • 3 Call/Transcript analyses
  • 1 Project analysis
  • Transcription in English
  • Basic insights

Starter

$19

  • 1 User per month
  • Increased analysis quota
  • Standard templates
  • Email support

Pro

Most popular

$99

  • 1 User
  • 50 Call/Transcript analyses
  • 4 Project analyses
  • Transcription in 60+ languages
  • Basic Dashboards
  • Reports & Scorecards
  • Live Chat support

Enterprise

Contact

  • Unlimited users
  • Custom call volume
  • API access
  • Advanced security (SOC 2, HIPAA)
  • Dedicated account manager

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