How is the per-message pricing calculated?

Pricing is based on the AI model you choose (e.g., Auto model ≈ $0.001/msg). Costs vary if users send voice notes, images, or PDFs, which require more processing.

Is the $29/month plan unlimited?

No. The $29/month plan unlocks premium features like custom domains and whitelabeling while providing $29 worth of usage credits. Usage exceeding the credit balance is billed at standard rates.

Can I set a spending limit?

Yes. You can set a Monthly Spending Limit in your billing settings (from $0 to $100,000) to ensure you never exceed your budget.

Does Invent support human handoff?

Yes. The assistant can intelligently decide when a human touch is needed and transfer the conversation to your team with the full history.

What channels are supported?

Invent supports web chat widgets, WhatsApp, Instagram, Messenger, Telegram, and Email.

Does it support multiple languages?

Yes, the AI can read, translate, and understand materials in various languages to support a global customer base.

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Customer support

Freemium

Invent | AI Assistants v2.0

Create AI assistants that chat and talk using your own data. Features a unified inbox for WhatsApp, Instagram, and web, with usage-based pricing and human handoff.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer support

AI Chatbot

WhatsApp Marketing

Customer Experience

Sales Automation

AI Agents

Unified Inbox

CRM Integration

Tool information

Provider

Invent

Platforms

Web

Instagram

Messenger

Slack

Languages

English

Spanish

Japanese

Multilingual

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Freemium

About Invent | AI Assistants v2.0

What the tool does and who it's for

Invent is an AI-powered customer service platform that enables businesses to build and deploy intelligent assistants capable of chatting, talking, and resolving inquiries using proprietary data. It features a unified AI inbox that centralizes conversations from WhatsApp, Instagram, Messenger, and Telegram, alongside a web chat widget. The platform emphasizes transparency with usage-based pricing and provides advanced capabilities like seamless human handoff, long-term persistent memory, and automatic CSAT scoring. With support for custom AI models and multi-org management, it serves as a scalable solution for both small businesses and enterprise contact centers looking to automate support and sales workflows.

Key capabilities

Unified AI Inbox: Centralize messages from WhatsApp, Instagram, and web in one place.

Answers From Your Data: Train assistants on your knowledge base, policies, and documents.

Seamless Human Handoff: Intelligently transfer complex queries to live agents with full context.

Long-Term & Persistent Memory: Remembers client details across sessions for personalized experiences.

Auto CSAT: Automatically assigns satisfaction scores (1–5) after every conversation.

Multi-Channel Deployment: Deploy a single assistant across web, social media, and messaging apps.

Usage-Based Pricing: Pay only for successful messages delivered with no hidden seat fees.

Voice Agents: Listen and talk capabilities for hands-free customer interactions.

Custom AI Models: Choose and configure different AI models to fit performance and budget needs.

Broadcasts: Launch personalized marketing campaigns across all customer channels.

Pricing

Freemium — plans below

Free / Pay As You Go

$0/mo

100 free messages/month
100 MB Knowledge Base
2 Assistants
3 Channels
Unified AI Inbox
Standard Integrations

Pro

Enterprise

Contact

SLA with 99.9% uptime
24/7 Priority Support
Dedicated Account Manager
Custom Integrations
Volume-based pricing discounts
Onboarding & Training

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