Can I train the agent on my own website?

Yes, you can provide a website URL, and the AI agent will crawl the content to build its knowledge base and answer user questions accurately.

Does Jotform AI Agents support voice calls?

Yes, you can set up a Phone AI Agent with a dedicated number to handle customer service calls, or embed a Voice Agent on your website for verbal interactions.

Is there a free version available?

Yes, the Starter plan allows you to create up to 5 AI Agents and includes 100 monthly conversations for free.

Can the AI agent take payments?

Yes, by integrating your AI agent with Jotform's payment tools, it can guide users through transactions and collect payments securely.

Can I use AI Agents for appointment booking?

Absolutely. You can integrate the agent with tools like Google Calendar, Outlook, or Calendly to automate scheduling based on your real-time availability.

Are the AI agents HIPAA compliant?

Jotform offers HIPAA compliance features on their Silver, Gold, and Enterprise plans, making AI Agents suitable for healthcare providers.

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Customer Support

Freemium

Jotform AI Agents

No-code AI agents for automated customer service, scheduling, and task management across web, WhatsApp, and SMS.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer Support

AI Agents

Chatbot

No-Code

Workflow Automation

Lead Generation

Appointment Scheduling

Tool information

Provider

Jotform

Platforms

Web

iOS

Android

Facebook Messenger

Shopify

Languages

English

Spanish

French

Italian

Portuguese

German

Turkish

Dutch

Finnish

Polish

Japanese

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About Jotform AI Agents

What the tool does and who it's for

Jotform AI Agents is a no-code platform designed to build and deploy intelligent, multi-channel customer service agents. These agents can be trained on your own knowledge base—including websites, PDFs, and FAQs—to handle customer inquiries 24/7 across web, mobile, and social platforms. Beyond just chatting, the agents can automate complex workflows like scheduling appointments, processing payments via integrations, collecting e-signatures, and creating support tickets in Zendesk or tasks in Jotform Boards. It leverages Jotform's extensive ecosystem of 7,000+ templates and robust data security to provide scalable, automated support solutions for businesses of all sizes.

Key capabilities

Multi-Channel Deployment: Deploy agents on websites, WhatsApp, Facebook Messenger, SMS, and even via dedicated phone numbers.

Knowledge Base Training: Train your agent using website URLs, uploaded documents (PDF, Docx), or custom FAQ lists.

Automated Task Management: Automatically create tasks in Jotform Boards or support tickets in Zendesk based on conversations.

Voice and Phone Support: Enable voice interactions on your website or set up a phone agent to handle calls 24/7.

Integration Ecosystem: Connects with over 100+ integrations including Salesforce, Slack, Google Calendar, and Shopify.

Advanced Workflow Triggers: Trigger complex approval sequences or data collection workflows directly from a chat interaction.

White Labeling: Customize the agent's appearance, logo, and tone of voice to match your brand identity.

Data Security & HIPAA: Offers enterprise-grade security with options for HIPAA compliance and local data residency.

Pricing

Freemium — plans below

Starter

Up to 5 AI Agents
100 monthly conversations
Basic Jotform features
Standard templates

Bronze

$34/mo

Up to 25 AI Agents
1,000 monthly conversations
No Jotform branding
Advanced integrations

Silver

Gold

$99/mo

Up to 100 AI Agents
10,000 monthly conversations
Priority support
Full customization

Enterprise

Contact sales

Unlimited AI Agents
Custom conversation limits
White labeling & Custom domains
Dedicated account manager

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