What counts as a 'conversation' in Kommunicate?

A conversation includes all messages exchanged within a single session between a customer and the AI or human agent until resolution.

Does Kommunicate offer a free trial?

Yes, Kommunicate offers a 30-day free trial that includes access to core features and AI agent building without requiring a credit card.

Can I use my own AI models like GPT-4 or Gemini?

Yes, Kommunicate is model-agnostic and allows you to integrate your own API keys from providers like OpenAI, Anthropic, and Google Gemini.

Does it support human handoff?

Absolutely. Human handoff is a core feature; the AI can automatically route complex queries to live agents based on sentiment or specific keywords.

Which platforms can I deploy the chatbot on?

You can deploy Kommunicate on your website, iOS and Android apps, and messaging platforms like WhatsApp, Facebook Messenger, Telegram, and Instagram.

Can I remove the 'Powered by Kommunicate' branding?

Yes, white-labeling and branding removal are available under the Enterprise plan.

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Customer support

Freemium

Kommunicate

AI-powered customer service platform combining generative AI agents with seamless human handoff for omnichannel support automation across web, WhatsApp, and mobile apps.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer support

AI Chatbot

Live Chat

Customer Service

Automation

Omnichannel

Generative AI

WhatsApp Marketing

No-Code Builder

Tool information

Provider

Kommunicate

Platforms

Web

iOS

Android

Shopify

WordPress

React Native

Flutter

Languages

English

Spanish

French

German

Hindi

Arabic

Chinese

Japanese

Portuguese

Italian

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Freemium

About Kommunicate

What the tool does and who it's for

Kommunicate is an all-in-one customer service automation platform that blends generative AI agents with human support workflows. It allows businesses to build and deploy NLP-powered chatbots capable of resolving up to 80% of repetitive queries across web, mobile apps, and social messaging channels. Built for reliability, the platform features native human handoff, sentiment analysis, and multi-source generative answers by connecting with knowledge bases, PDFs, and websites. It is model-agnostic, supporting integrations with OpenAI, Anthropic, Gemini, and Dialogflow to power its conversational AI.

Key capabilities

No-Code AI Agent Builder for fast deployment without engineering cycles.

Native Human Handoff ensuring complex or emotional queries reach a live agent.

Omnichannel Support across Web, WhatsApp, Telegram, Instagram, and Email.

Multi-Source Generative Answers fetched from help docs, PDFs, and websites.

Model-Agnostic AI supporting OpenAI, Anthropic, Gemini, and Dialogflow.

Sentiment Analysis to detect customer frustration and route cases accordingly.

Mobile SDKs for native iOS, Android, Flutter, and React Native integration.

Advanced Analytics and CSAT tracking to monitor AI performance and ROI.

Customizable Chat Widget with white-labeling options for consistent branding.

AI-Driven Suggestions to identify gaps in knowledge bases and improve bot accuracy.

Pricing

Freemium — plans below

Starter

$34/month

1 AI Agent included
1 Team member included
250 Conversations/month
3-month chat history
Web, Mobile, WhatsApp, Telegram channels
AI Email automation

Professional

Enterprise

Contact sales

Custom number of AI agents & seats
Unlimited chat history
Dedicated Account Manager
SLA-backed support
SSO & Identity management
Remove Kommunicate branding

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