How do I train the AI chatbot?

You can train LiveChatAI by providing your website URL for crawling, uploading PDF/DOCX files, or manually entering text and Q&A pairs. The AI uses this data as its sole knowledge source.

Does it support human intervention?

Yes. LiveChatAI includes a 'Human Handoff' feature. If the AI cannot answer a question or if a user requests a human, the conversation is routed to your support team's inbox.

What languages does LiveChatAI support?

It supports over 95 languages. The bot can automatically detect the user's language and respond accordingly based on your trained content.

Can I use my own OpenAI API key?

Yes, higher-tier plans (Advanced and Expert) allow you to connect your own OpenAI API key to extend message limits and utilize specific models.

Is LiveChatAI GDPR compliant?

Yes, LiveChatAI adheres to GDPR standards, ensuring that data collection and storage are handled with high security and privacy for both businesses and end-users.

What happens if I run out of message credits?

Once you reach your monthly credit limit, the chatbot will stop responding until the next billing cycle or until you upgrade to a plan with higher limits.

Nobody owns this listing yet

LiveChatAI is live in the directory, but no verified owner controls the page.

Claim this listing

Pick your launch day — Schedule a launch and compete for the daily #1 spot.
Win trophies you can embed — Rank top 3 on launch day and get an embeddable trophy.
“Featured on AI Kaptan” badge — Owner-only badge with your live upvote count.
Control what the page says — Edit copy, pricing, links and screenshots as the owner.

Unclaimed listings don't stay up forever. Listings left unclaimed are removed from the directory in periodic cleanups. When a listing goes, it goes everywhere — the tool page and every alternatives comparison it appears on, along with the rankings and backlinks that page had built up.

Verify with a work email on the domain (about 2 minutes), then a one-time $5 listing fee. See everything you get

Customer support

Freemium

LiveChatAI

AI chatbot trained on your docs for instant support and human handoff. Automate up to 70% of queries and manage live chat in one platform.

Visit WebsiteView Alternatives

—

Rating

Reviews

Upvotes

3 months ago

Listed

AI Chatbot

Customer Support

Live Chat

GPT-4

Knowledge Base

E-commerce

SaaS Tools

Automation

Human Handoff

Multilingual AI

Tool information

Provider

Popupsmart Inc

Platforms

Web

Shopify

WordPress

Messenger

Languages

English

Spanish

French

German

Italian

Portuguese

Turkish

Chinese

Japanese

Arabic

95+ languages

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Freemium

About LiveChatAI

What the tool does and who it's for

LiveChatAI is an AI-first customer support platform that combines a GPT-powered chatbot with a human live chat system. It allows businesses to train custom AI agents on their own documentation, websites, and files to autonomously resolve up to 70% of customer queries. When the AI encounters complex issues, it facilitates a seamless handoff to human agents. The platform supports over 95 languages and integrates with popular tools like Slack, WhatsApp, and Zapier, making it a comprehensive solution for SaaS and e-commerce support teams looking to scale without increasing headcount.

Key capabilities

AI Training on Multiple Sources: Train your bot using website URLs, PDF files, custom text, or Q&A pairs.

Human Handoff: Seamlessly transition customers from AI to human support agents when queries are complex.

Multi-Channel Support: Deploy the chatbot on websites, WhatsApp, Slack, and Facebook Messenger.

AI Actions: Trigger workflows like booking meetings (Calendly) or creating tickets via Zapier/Webhooks.

Advanced Model Selection: Choose between various LLMs including GPT-4o, Claude 3.5 Sonnet, and DeepSeek.

Instant Localization: Support for 95+ languages with automatic detection and response capabilities.

Custom Branding: Fully customize the chat widget's appearance, colors, and CSS to match your brand.

Analytics & Insights: Track bot performance, resolution rates, and customer satisfaction in real-time.

Pricing

Freemium — plans below

Free

250 Message Credits
500K Characters Training
1 Chatbot
1 Team Seat
Live Chat & Integrations

Basic

$39/mo

4,000 Message Credits
5M Characters Training
1 Chatbot
1 Team Seat
AI Actions & Contacts

Pro

$89/mo

10,000 Message Credits
10M Characters Training
2 Chatbots
1 Team Seat
Priority Support

Advanced

Expert

$389/mo

20,000 Message Credits
10M Characters Training
10 Chatbots
6 Team Seats
Unbranded (White-label)

Reviews

Be the first to review LiveChatAI

No reviews yet

Be the first to share your experience with LiveChatAI.

Featured Tools

Handpicked by our team of experts

Suggest an Update

Found outdated information? Help us keep this listing accurate.

FAQ

LiveChatAI FAQs

Common questions about LiveChatAI