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LiveX AI Agent
Customer engagement
Contact

LiveX AI Agent

Human-like AI agents for omnichannel customer engagement. Automate support, reduce churn, and unify digital and physical touchpoints with agentic AI that takes real action.

Rating
0
Reviews
0
Upvotes
3 months ago
Listed
Customer engagement
AI Agents
Omnichannel Support
Customer Support
E-commerce
Churn Reduction
Retail Technology
Conversational AI
Voice AI
Physical AI
Tool information
Provider
LiveX AI
Platforms
Web
Windows
macOS
iOS
Android
Languages
English
Spanish
French
German
Chinese
Japanese
Korean
Portuguese
API Available
Yes
Added to directory
3 months ago
Last updated
about 2 months ago
Rating
Not available
Pricing
Contact

About LiveX AI Agent

What the tool does and who it's for

LiveX AI is an enterprise-grade omnichannel platform that deploys human-like AI agents capable of both natural conversation and autonomous action. Unlike basic chatbots, these agents can execute complex tasks such as processing refunds, managing subscriptions, and recovering abandoned carts. The platform specializes in bridging the gap between digital and physical customer experiences, offering support through web chat, voice, email, and SMS, as well as physical touchpoints like interactive kiosks, QR codes, and holograms. It features a dedicated 'ChurnControl' module that uses predictive analytics to identify at-risk customers and intervene with personalized offers, helping brands increase retention by up to 35% and achieve over 90% self-resolution rates.

Key capabilities

Agentic Task Execution: Capable of taking actions like processing cancellations and updating accounts.
Omnichannel Engagement: Seamlessly operates across web, app, email, SMS, and voice channels.
Physical AI Interfaces: Extends support to the real world via kiosks, QR codes, and holograms.
ChurnControl Module: Predicts customer attrition and triggers proactive retention interventions.
Unified AI Memory: Maintains context across all digital and physical touchpoints for a seamless journey.
Enterprise Security: Built with SOC 2, HIPAA, and GDPR compliance on Google Cloud and NVIDIA.
Real-Time Personalization: Tailors interactions based on live user data, history, and intent.
Fast Deployment: Designed to be fully operational within weeks using no-code or API-based setups.
Agent Assist Tools: Provides human agents with real-time prompts and suggested responses.
Multimodal Support: Handles diverse inputs and outputs including text, voice, and image.

Pricing

Contact — plans below

Enterprise

Most popular

Contact for pricing

  • Custom AI Agent deployment
  • Omnichannel integration
  • ChurnControl analytics
  • Physical AI support (Kiosks/Holograms)
  • SOC 2 & HIPAA compliance
  • Dedicated account management

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