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Maven AGI
Customer engagement
Contact

Maven AGI

Enterprise AI agent platform that autonomously resolves up to 93% of customer inquiries and executes complex actions across CRM, billing, and support systems.

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Rating
0
Reviews
0
Upvotes
4 months ago
Listed
Customer engagement
AI Agents
Customer Support
Enterprise AI
Automation
CX Analytics
Support Co-pilot
Workflow Automation
Tool information
Provider
Maven AGI, Inc.
Platforms
Web
Salesforce
Zendesk
Freshdesk
Slack
Languages
English
Spanish
French
German
Portuguese
Italian
Japanese
Korean
Chinese
Dutch
API Available
Yes
Added to directory
4 months ago
Last updated
about 2 months ago
Rating
Not available
Pricing
Contact

About Maven AGI

What the tool does and who it's for

Maven AGI is an enterprise-grade AI agent platform designed to transform customer experience by autonomously resolving complex support requests. Unlike basic chatbots, Maven utilizes a unified reasoning engine that integrates with existing business systems (CRM, billing, CMS) to take real-world actions like processing refunds, managing subscriptions, and diagnosing technical issues. It offers a suite of tools including autonomous customer-facing agents, an 'Ask Maven' analytics layer for plain-English data insights, and an AI Co-Pilot to assist human agents with real-time suggestions and drafted responses.

Key capabilities

Autonomous Resolution: Resolves over 90% of support inquiries across chat, email, and SMS without human intervention.
Integrated Action Engine: Directly executes actions like refunds, plan upgrades, and cancellations within connected systems.
Ask Maven Analytics: Provides instant CX insights and data visualizations through natural language queries.
AI Co-Pilot: Assists human agents by suggesting accurate responses and summarizing complex ticket histories.
Enterprise-Grade Governance: Includes deterministic guardrails, PII redaction, and full audit trails for compliance.
Omnichannel Consistency: Maintains a single knowledge base and reasoning logic across all customer-facing channels.
System Synchronization: Automatically re-indexes content from CMS platforms like Contentful when updates are published.
Pre-built Integrations: Seamlessly connects with Salesforce, Zendesk, Freshdesk, and internal product APIs.

Pricing

Contact — plans below

Enterprise

Most popular

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  • Custom AI Agent deployment
  • Full system integrations (CRM, Billing, CMS)
  • Ask Maven analytics platform
  • Agent Co-Pilot for human teams
  • SOC 2 Type II, HIPAA, and PCI compliance
  • Dedicated implementation support

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