How does the human handover work?

The system starts with AI to handle common queries. If the AI detects complex issues, sentiment changes, or specific keywords, it automatically escalates the conversation to a human agent with full context.

What kind of data can I use to train my chatbot?

You can upload files like PDFs, DOCX, TXT, and CSV, or sync directly with tools like Google Drive, Notion, and Shopify stores.

Can I use my own API keys?

Yes, NeuralTalk AI allows for flexible API key management and integration through a comprehensive REST API and webhooks.

Does it support multiple languages?

Yes, the chatbot understands and replies in over 95 languages, auto-detecting the user's language without requiring manual translation setup.

Can I customize the chatbot appearance?

Absolutely. You can change colors, fonts, avatars, widget position, and size to ensure the chatbot feels native to your website or application.

Is there a free trial available?

Yes, NeuralTalk AI offers a free plan with core features and a free trial period for its premium plans to test the advanced capabilities.

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Customer Support

Freemium

NeuralTalk AI

Revolutionary AI chatbots for customer support that learn from your data, support 95+ languages, and offer seamless human handover across 20+ native integrations.

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Rating

Reviews

Upvotes

4 months ago

Listed

Customer support

AI Chatbot

Conversational AI

No-code

Live Chat

Business Automation

Multi-channel

RAG

Tool information

Provider

NeuralTalk AI

Platforms

Web

Slack

Discord

Shopify

Languages

English

Spanish

French

German

Chinese

Japanese

95+ total languages supported

API Available

Yes

Added to directory

4 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About NeuralTalk AI

What the tool does and who it's for

NeuralTalk AI is a comprehensive AI customer support platform that enables businesses to build and deploy intelligent, no-code chatbots. It leverages advanced Large Language Models like GPT-4 and Claude to provide 24/7 automated assistance. The platform features Retrieval-Augmented Generation (RAG) to learn from various data sources including PDFs, website URLs, and help center articles. Key capabilities include a seamless human handover system, 20+ native integrations with tools like WhatsApp, Slack, and Shopify, and a multi-channel unified inbox. It supports over 95 languages with automatic detection and provides detailed analytics on customer sentiment and resolution rates.

Key capabilities

No-code AI chatbot builder with RAG support (PDF, DOCX, TXT, CSV).

Seamless human handover with integrated live chat and mobile alerts.

20+ native integrations including WhatsApp, Slack, Telegram, and Discord.

Multilingual support for 95+ languages with automatic language detection.

Advanced analytics dashboard for tracking CSAT and resolution rates.

Customizable chat widget to match brand identity (colors, fonts, avatars).

White-label options to fully remove NeuralTalk AI branding.

Unified inbox for managing conversations across multiple channels.

AI Actions for performing tasks like booking meetings or qualifying leads.

Voice support enabling visitors to speak directly to the AI agent.

Pricing

Freemium — plans below

Free

$0/month

1 Chatbot
100 messages per month
100K training characters
Unlimited sources

Starter

$29/month

2 Chatbots
1,500 messages per month
1M training characters
Embeddable Widget
Basic Chatbot Settings

Growth

$49/month

3 Chatbots
5,000 messages per month
5M training characters
3 Team Members
Human Handover
Live Chat Setting

Pro

Enterprise

Contact sales

Unlimited everything
Enterprise Grade SLAs
Custom Domain
Local Data Residency
Dedicated Account Manager

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