What is the New Relic AI assistant?

It is a generative AI assistant that allows you to interact with your telemetry data using natural language, helping you write queries, summarize incidents, and find root causes without needing to know NRQL.

How does New Relic price its data ingestion?

New Relic provides 100 GB of data ingestion for free every month. Beyond that, it costs $0.40/GB for Original Data or $0.60/GB for Data Plus, which offers longer retention and advanced security.

Can New Relic monitor AI and LLM applications?

Yes, New Relic AI Monitoring (AIM) provides visibility into your AI stack, tracking things like token usage, response quality, and costs for models like OpenAI and AWS Bedrock.

What is the difference between a Core user and a Full Platform user?

Basic users are free but limited to viewing. Core users ($49/mo) can access logs and errors for troubleshooting. Full Platform users have complete access to all features, including configuration and AI-powered insights.

Does New Relic offer a free trial?

New Relic offers a 'Free Forever' tier that includes 100 GB of data ingestion and one full platform user without requiring a credit card.

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AI observability

Freemium

New Relic

AI-powered observability platform that predicts and prevents issues using natural language queries, incident summarization, and deep system intelligence across the entire tech stack.

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Rating

Reviews

Upvotes

4 months ago

Listed

AI Observability

AIOps

Application Performance Monitoring

Infrastructure Monitoring

Natural Language Querying

Incident Response

Root Cause Analysis

Log Management

Synthetic Monitoring

LLM Monitoring

Tool information

Provider

New Relic

Platforms

Web

SaaS

iOS

Android

Languages

English

Korean

Japanese

API Available

Yes

Added to directory

4 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About New Relic

What the tool does and who it's for

New Relic is an intelligent observability platform that leverages generative AI to provide real-time system understanding and proactive issue resolution. It features the New Relic AI assistant (formerly New Relic Grok), which allows engineers to query telemetry data using natural language, summarize incidents, and identify root causes instantly. By integrating with over 780 tools, it offers deep visibility across the entire stack—from infrastructure and applications to the AI layer itself (including LLM token usage and response sentiment). The platform is designed to reduce 'operational tax' by automating manual triage and providing 'Agentic Decision Support' for autonomous operations.

Key capabilities

Natural Language Query (Ask AI): Translates plain English into NRQL to query data and dashboards.

Incident Summarization: Automatically generates summaries of complex issues and their potential impact.

Root Cause Analysis: AI-driven insights that pinpoint the origin of system deviations and errors.

AI Monitoring (AIM): Specialized visibility into LLM applications, tracking token counts and model performance.

Agentic Decision Support: Provides real-time context to AI agents to assist in autonomous system operations.

Automated Alerting: Predicts performance gaps and recommends alert conditions based on historical data.

Change Intelligence: Analyzes the impact of new deployments on system stability and performance.

Vast Integration Ecosystem: Connects with over 780 integrations including AWS, GitHub, and Slack.

Pricing

Freemium — plans below

Free

$0/month

100 GB/month free data ingestion
1 Full Platform User
Unlimited Basic Users
Access to all 50+ observability capabilities
8-day data retention

Standard

Pro

From $349/user/month

Unlimited Full Platform Users
Priority support with 2-hour SLA
Data Plus availability for extended retention
Technical Account Manager access
Advanced vulnerability management

Enterprise

Contact sales

Custom data ingestion limits
1-hour critical response SLA
FedRAMP and HIPAA compliance
Custom terms and volume discounts

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