What is a 'unit' in Newo's pricing?

A unit represents the duration of a session. Calls under 30 seconds are 0.2 units, while standard 3-minute sessions equal 1 unit. Longer calls are billed in 3-minute increments.

Does Newo support outbound calling?

Yes, starting from the Medium plan, Newo agents can perform outbound calls for lead follow-ups, appointment reminders, and customer outreach.

Can I integrate Newo with my existing booking system?

Absolutely. Newo integrates with OpenTable, Resy, Apparta, and various medical PMS/CRM systems to book appointments directly.

How does Newo prevent AI hallucinations?

Newo uses a specialized 'Zero Hallucination' architecture that restricts the AI to specific business playbooks and verified data sources rather than general LLM generation.

Is there a setup fee for AI Agents?

Newo offers out-of-the-box AI Agent setup for free on most plans, though custom complex integrations may require professional services.

Does it work for multi-location businesses?

Yes, Newo is specifically designed for multi-location operations, offering ZIP code-based routing and centralized reporting across all branches.

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Virtual employees

Freemium

Newo

Newo provides highly accurate AI 'Digital Employees' for voice and chat, specializing in appointment booking, customer service, and lead management with zero-hallucination technology.

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Rating

Reviews

Upvotes

4 months ago

Listed

Virtual employees

AI Receptionist

Voice AI

Customer Support

Lead Generation

Appointment Scheduling

Conversational AI

Automation Agency Tools

Tool information

Provider

Newo.ai

Platforms

Web

iOS

Android

Instagram

Languages

English

Spanish

French

German

Italian

Portuguese

60+ languages

API Available

Yes

Added to directory

4 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About Newo

What the tool does and who it's for

Newo is an enterprise-grade AI platform designed to deploy 'Digital Employees' that handle complex business operations across voice and text. Unlike basic chatbots, Newo utilizes a 'Zero Hallucination' architecture to ensure 99.6% accuracy in task execution, such as booking dental appointments, processing restaurant reservations via OpenTable, and managing HVAC service calls. The platform features ultra-low latency sound-to-sound encoding for natural human intonation and integrates with major CRMs (GoHighLevel, Salesforce) and communication channels (WhatsApp, Instagram, SMS).

Key capabilities

Zero Hallucination Architecture: Proprietary engine ensuring 99.6% factual accuracy in business conversations.

Omnichannel Deployment: Deploy agents across Phone, SMS, Web Chat, WhatsApp, Instagram, and Yelp.

Ultra-Low Latency Voice: Direct sound-to-sound encoding for realistic, emotional, and fast human-like responses.

Deep CRM Integrations: Native connections to ServiceTitan, Housecall Pro, OpenTable, and GoHighLevel.

Multi-Location Support: Intelligent call routing based on ZIP code and location-specific service availability.

Automated Actions: Capable of booking calendars, verifying insurance, and taking delivery orders in real-time.

Newo Script Language (NSL): A specialized language for building complex, event-driven AI workflows.

Hypercare Period: Real-time human monitoring of AI calls during the initial deployment phase to ensure quality.

Pricing

Freemium — plans below

Small

$99

First 2 months free
60 units/month included
60+ languages supported
Website chat widget
CRM integrations
Extra calls at $1.65/call

Medium

Large

$499

First 2 months free
400 units/month included
Advanced workflow customization
Priority implementation support
Detailed analytics
Extra calls at $1.25/call

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