What is the Ocado Smart Platform (OSP)?

OSP is a suite of end-to-end solutions including e-commerce storefronts, automated warehouse robotics, and delivery logistics software designed specifically for grocery retailers.

How does AI help in the fulfillment process?

AI acts as 'air traffic control' for robotic fleets, optimizes the way orders are packed to minimize bags, and monitors the health of bots to ensure peak performance.

Can existing retailers use specific parts of the platform?

Yes, OSP is modular. Retailers can choose to implement the full automated ecosystem or specific modules like manual fulfillment or e-commerce software.

Does OSP support last-mile delivery?

Yes, it includes a hyper-optimized last-mile solution that calculates efficient routes in real-time based on traffic, vehicle weight, and delivery windows.

Who are some of the partners using OSP?

OSP powers online grocery for major global partners including Ocado Retail (UK), Kroger (USA), Coles (Australia), and Bon Preu (Spain).

Is there an API available for developers?

While third-party providers like Pepesto are working on catalog APIs, official developer access for OSP is typically restricted to enterprise partners.

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E-commerce

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Ocado Smart Platform

A cutting-edge AI and robotics-powered end-to-end platform for online grocery, optimizing e-commerce, automated fulfillment, and last-mile delivery for global retailers.

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4 months ago

Listed

E-commerce

Robotics

Logistics

Supply Chain

Automated Fulfillment

Grocery Tech

Retail AI

Inventory Management

Last Mile Delivery

SaaS

Tool information

Provider

Ocado Group

Platforms

Web

iOS

Android

Languages

English

Spanish

API Available

Coming Soon

Added to directory

4 months ago

Last updated

2 months ago

Rating

Not available

Pricing

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About Ocado Smart Platform

What the tool does and who it's for

Ocado Smart Platform (OSP) is a world-leading, end-to-end e-commerce, fulfillment, and logistics platform specifically designed for the unique challenges of online grocery. It integrates advanced AI, robotics, and data science to optimize every stage of the grocery value chain. From AI-driven demand forecasting that reduces waste to highly automated Customer Fulfillment Centres (CFCs) known as 'The Hive' where bots collaborate to pick orders, OSP provides a modular ecosystem for global retailers. The platform also includes hyper-optimized last-mile routing and personalized e-commerce storefronts to ensure high order accuracy and customer satisfaction.

Key capabilities

The Hive Robotics: A 3D storage grid where fleets of bots collaborate to pick and pack orders with high efficiency.

AI Air Traffic Control: A central system that orchestrates thousands of robots, communicating 10 times per second.

Demand Forecasting: Ultra-smart ML models that predict grocery demand to maximize availability and minimize waste.

Route Optimization: Real-time calculation of delivery paths, processing 100 million calculations per second for efficiency.

Personalized E-commerce: AI-driven storefronts that learn customer preferences to provide tailored product suggestions.

Digital Twins & Simulation: Advanced simulation technology to test warehouse configurations and de-risk installations.

OSP Insights: A data-driven reporting layer providing partners with deep visibility into their operational performance.

Modular Architecture: Flexible design allowing grocers to adopt specific modules like manual picking or full automation.

Pricing

Contact — plans below

Enterprise Partnership

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