Is OpenCall HIPAA compliant?

Yes, OpenCall is built with enterprise-grade privacy and is fully HIPAA-compliant, making it suitable for medical, dental, and specialized healthcare practices.

How long does it take to deploy?

Basic deployment can take as little as five minutes per location, though custom enterprise workflows and deep EHR integrations may require a longer consultation period.

Can I keep my current phone number?

Yes, OpenCall integrates with your existing phone lines and practice management systems so you don't have to change your contact details.

What happens if the AI can't answer a question?

The system features smart triage; it identifies complex or urgent issues and escalates them to your human team with a full transcript and recommended next steps.

Does it support multiple languages?

Yes, the platform supports over 30 languages with natural pronunciation and local-style communication.

Does it work with Google Calendar?

Yes, OpenCall syncs natively with Google Calendar, as well as other scheduling tools like Square and Boulevard.

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Call answering

Paid

OpenCall

AI-powered phone agents that answer calls, book appointments, and sync with your CRM 24/7. Ideal for healthcare and service industries needing HIPAA-compliant automation.

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Rating

Reviews

Upvotes

3 months ago

Listed

AI Receptionist

Appointment Scheduling

Healthcare AI

Voice AI

Customer Service

HIPAA Compliant

Lead Qualification

Virtual Assistant

Tool information

Provider

OpenCall AI

Platforms

Web

iOS

Languages

English

Spanish

French

German

Italian

Portuguese

Japanese

Korean

Chinese

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Paid

About OpenCall

What the tool does and who it's for

OpenCall is an AI-driven communication platform that acts as a 24/7 virtual phone team for businesses. It specializes in automating inbound and outbound call workflows, including appointment scheduling, insurance verification, and CRM updates. Designed for industries like healthcare, beauty, and real estate, the system integrates directly into existing practice management systems (EMR/EHR) and calendars. It utilizes human-like voice agents to handle routine inquiries while offering smart triage that escalates complex or sensitive issues to human staff with full transcripts and context.

Key capabilities

24/7 Automated Call Handling: Answers every call instantly, eliminating voicemails and missed opportunities.

Full-Service Scheduling: Books, reschedules, and cancels appointments directly within your existing calendar or EHR.

Real-Time Insurance Verification: Automatically captures patient intake data and verifies benefits during the call.

Smart Triage & Escalation: Routes complex matters to human staff with live transcripts and sentiment analysis.

Human-Like Conversational AI: Uses advanced NLP to maintain natural, fluid conversations with callers.

Deep Integrations: Syncs with Dentrix, athenaOne, Google Calendar, Square, and Zendesk via Zapier.

Outbound Sales Acceleration: Capable of proactive outreach for lead qualification and follow-up campaigns.

Supervisor Mode: Allows human operators to monitor live calls and take over whenever a human touch is needed.

Pricing

Paid — plans below

Basic / Usage-Based

$0.15/minute

Inbound call answering
Basic scheduling
Email/SMS notifications

Standard & Enterprise

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