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Scheduled launch — Aug 29, 2026

OpenTag is listed on AI Kaptan and will enter the daily launch competition on that day. Community upvotes open on launch day.

OpenTag
AI Workflow Automation
Freemium

OpenTag

OpenTag is an AI coworker living in Slack and Teams that builds company context, automates complex support and operations workflows, and maintains your company wiki.

Rating
0
Reviews
0
Upvotes
about 3 hours ago
Listed
Slack
Productivity
Artificial Intelligence
AI Agent
Customer Support
Workflow Automation
Knowledge Base
Tool information
Provider
OpenTag
Platforms
Slack
Microsoft Teams
Web
Languages
English
Added to directory
about 3 hours ago
Last updated
about 3 hours ago
Rating
Not available
Pricing
Freemium

About OpenTag

What the tool does and who it's for

OpenTag is an autonomous AI coworker designed to live directly inside team collaboration platforms like Slack and Microsoft Teams. Operating on its own sandboxed cloud environment with a model-agnostic architecture, OpenTag automatically learns company context by observing invited channels, updating company wikis in real time, and executing complex workflows end-to-end. It triages overnight customer support queues, drafts responses with cited sources, audits spend, updates CRMs, and creates documentation while enforcing human-in-the-loop sign-offs before any outward-facing actions are performed.

Key capabilities

Sandboxed Cloud Runtime: Executes multi-tool jobs on dedicated cloud virtual machines that isolate each run and terminate upon completion.
Automated Wiki & Knowledge Base Maintenance: Captures scattered decisions from messaging channels to create and continuously update living company documentation.
Customer Support Queue Triage: Automatically categorizes overnight help desk tickets, drafts replies citing past tickets and docs, and flags complex issues for human review.
Human-in-the-Loop Approvals: Requires manual sign-off before sending client-facing messages, transferring money, or performing high-impact actions.
Model-Agnostic Routing: Leverages an intelligent backend capable of routing tasks across dozens of AI models to optimize efficiency and cost.
Proactive Automation Identification: Observes recurring manual requests and proactively suggests automated scheduled workflows.
Wide Tool Integration: Connects with over 200 software services including Zendesk, Intercom, Linear, HubSpot, PostHog, Stripe, and Notion.

Pricing

Freemium — plans below

Free Trial

Most popular

Free

  • One seat per workspace
  • Slack integration
  • Standard support queue triage
  • Auto-updating wiki base

Enterprise Plan

Contact sales

  • Dedicated support channel
  • Custom integration permissions
  • Dedicated security compliance packet
  • Custom model routing rules

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