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Parloa
Enterprise AI agent platform for contact center automation. Build and scale low-latency voicebots and chatbots with a low-code designer and deep CRM/CCaaS integrations.
About Parloa
What the tool does and who it's for
Parloa is an enterprise-grade AI Agent Management Platform designed to automate customer service across voice and chat channels. It enables large organizations to deploy autonomous AI agents that handle complex customer interactions with natural language understanding (NLU) and generative AI. The platform features a low-code conversation designer, allowing teams to build, test, and scale voicebots and chatbots that integrate deeply with existing CCaaS, CRM, and ERP systems. Parloa is specifically engineered for high-volume environments, offering robust security compliance, multi-lingual support, and real-time analytics to improve first-contact resolution and reduce operational costs in contact centers.
Key capabilities
Pricing
Contact — plans below
Enterprise
Contact sales
- Custom conversation volume
- Full CCaaS and CRM integration
- Multi-language support
- Dedicated customer success manager
- Advanced security and compliance
- Onboarding and deployment support
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