What is the difference between Piper and a traditional chatbot?

Traditional chatbots rely on rigid scripts and decision trees. Piper is an AI agent that uses reasoning to understand context, answer complex questions, and take autonomous actions like booking meetings and sending follow-up emails.

Does Piper work with CRMs other than Salesforce?

Piper is built natively on the Salesforce platform and is optimized for Salesforce users. While it integrates with various GTM tools, it is specifically designed for Salesforce-first organizations.

Can Piper speak languages other than English?

Yes, Piper supports multi-language interactions, primarily available on the Enterprise and Ultimate plans, allowing her to engage with a global audience.

How does Piper handle the handoff to human sales reps?

When Piper identifies a high-priority lead or a visitor asks for a human, she can instantly route the conversation to the assigned account owner and alert them via Slack for a live takeover.

Is Piper available 24/7?

Yes, Piper is an always-on digital employee that handles inbound traffic, qualifies leads, and books meetings around the clock without any downtime.

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Piper SDR Agent by Qualified

Piper is an AI SDR agent that autonomously engages, qualifies, and converts website visitors into meetings 24/7, with deep Salesforce integration for enterprise pipeline generation.

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Rating

Reviews

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3 months ago

Listed

Sales

AI SDR

Lead Generation

Conversational Marketing

Salesforce Native

B2B Sales

Meeting Scheduling

Inbound Sales

Marketing Automation

Tool information

Provider

Qualified

Platforms

Web

Salesforce

Slack

Languages

English

Multiple languages (Enterprise plan)

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Contact

About Piper SDR Agent by Qualified

What the tool does and who it's for

Piper is an autonomous AI SDR agent designed to convert inbound website traffic into high-quality sales pipeline. Built natively for Salesforce, Piper identifies high-intent visitors in real-time, engaging them through multi-modal chat (text, voice, and video). She goes beyond simple chatbots by reasoning through buyer questions, qualifying leads based on CRM data and intent signals, and taking proactive actions like booking meetings directly on sales reps' calendars. Piper also manages the inbox, sending personalized AI-generated follow-up emails and nurturing leads across the entire marketing funnel to ensure no prospect is left unworked.

Key capabilities

Multi-Modal Conversations: Engage visitors via real-time text, voice, or video chat directly on the website.

Salesforce-Native Integration: Uses live CRM data to personalize greetings and qualify leads based on account history.

Autonomous Meeting Booking: Instantly schedules meetings on the correct sales rep's calendar when interest is piqued.

AI-Generated Email Follow-ups: Sends personalized, context-aware emails to nurture leads who leave the site.

Pinned Mode: A concierge-style interface that stays visible to boost engagement and provide instant assistance.

Intent-Based Qualification: Recognizes high-intent buyers and VIP accounts to prioritize human handoffs via Slack.

Funnel Management: Manages the entire inbound funnel from initial capture to warm nurture and final conversion.

Slack Collaboration: Notifies sales teams of hot leads and allows real-time interaction through Slack channels.

Pricing

Contact — plans below

Premier

Contact for pricing

AI SDR conversations (text, voice, video)
Automated meeting scheduling
AI-generated follow-up emails
Slack collaboration
Standard Salesforce integration
Enterprise SSO

Enterprise

Ultimate

Contact for pricing

Everything in Enterprise
Multiple AI agent profiles
Multiple production environments
High-volume website infrastructure
Support for large contact databases

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