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Raya by Teammates.AI
Customer support
Freemium

Raya by Teammates.AI

Autonomous AI teammate for 24/7 customer service. Resolves tickets end-to-end, processes refunds, and integrates with CRMs and help desks across 50+ languages.

Rating
0
Reviews
0
Upvotes
3 months ago
Listed
Customer support
AI Agent
Automated resolution
WhatsApp AI
Omnichannel support
Arabic AI
Help desk automation
E-commerce AI
Voice AI
Customer experience
Tool information
Provider
Teammates.ai
Platforms
Web
WhatsApp
Email
Phone
Slack
Microsoft Teams
Facebook Messenger
Instagram
Languages
English
Arabic
Mandarin Chinese
Spanish
Hindi
Bengali
Portuguese
Russian
Japanese
Punjabi
French
Urdu
API Available
Yes
Added to directory
3 months ago
Last updated
about 1 month ago
Rating
Not available
Pricing
Freemium

About Raya by Teammates.AI

What the tool does and who it's for

Raya is an autonomous AI customer service teammate designed to resolve support tickets end-to-end without human intervention. Unlike traditional chatbots that simply answer questions, Raya takes real actions in business systems—such as processing refunds, modifying Shopify orders, and updating CRM records in Salesforce or HubSpot. It operates 24/7 across multiple channels including WhatsApp, Email, Phone, Slack, and Live Chat. Raya is particularly noted for its advanced linguistic capabilities, supporting over 50 languages with specialized expertise in 20+ Arabic dialects, allowing it to respond in the specific register and dialect used by the customer. It integrates natively with popular help desks like Zendesk and Freshdesk, achieving up to an 85% autonomous resolution rate.

Key capabilities

Autonomous Resolution: Resolves up to 85% of tickets by taking real actions like refunds and order lookups.
Omnichannel Presence: Works seamlessly across Email, WhatsApp, Phone, Web Chat, and Social Media.
Advanced Arabic Support: Natively parses and responds in 20+ Arabic dialects including Khaleeji and Egyptian.
Native Integrations: Connects with Shopify, Zendesk, Salesforce, HubSpot, and Intercom.
Voice Call Handling: Manages natural voice conversations, understands context, and updates CRM in real-time.
Human-in-the-Loop: Provides graceful handoffs to human agents with full conversation summaries and sentiment analysis.
Knowledge Base Training: Trains on help docs, PDFs, and website content with source-cited accuracy.
Action-Oriented Workflows: Triggers multi-step processes like scheduling follow-ups and modifying database records.

Pricing

Freemium — plans below

Free

$0/mo

  • 10 Monthly credits
  • Access to Raya, Adam, and Sara
  • 50+ Languages supported
  • 24/7 Autonomous operation
  • Omnichannel (Email, Chat, SMS, Voice)

Pro

$25/mo

  • 50 Monthly credits
  • 1 Team member
  • Full Support, Sales & Hiring skills
  • Shared credit wallet across teammates

Business

Most popular

$50/mo

  • 100 Monthly credits
  • Up to 5 Team members
  • Priority support
  • Advanced workflow triggers

Scale

$100/mo

  • 200 Monthly credits
  • Up to 5 Team members
  • Standard integrations
  • Analytics dashboard

Enterprise

Contact sales

  • Custom Monthly credits
  • Unlimited Team members
  • Custom AI Personas
  • Regional Arabic dialect tuning
  • Dedicated account management

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