What is REVE Chat used for?

REVE Chat is a customer engagement platform used to provide real-time support via live chat, video calls, and AI chatbots across multiple messaging channels.

Does REVE Chat offer a free trial?

Yes, REVE Chat offers a 14-day free trial that allows businesses to test all its premium features without a credit card.

Can I integrate REVE Chat with my CRM?

Yes, REVE Chat integrates with popular CRM tools like Salesforce, Zoho, and HubSpot to sync customer data and conversation history.

Does it support mobile platforms?

Yes, REVE Chat provides dedicated mobile apps for iOS and Android, allowing agents to respond to customers while on the move.

Is REVE Chat GDPR compliant?

Yes, REVE Chat is GDPR-compliant and provides features like secure data storage and visitor banning to ensure data privacy and security.

Does REVE Chat provide API access?

Yes, REVE Chat provides a developer API and Mobile Chat SDK for deeper integration into custom applications and platforms.

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Customer Support

Freemium

REVE Chat

Omnichannel platform for customer communication, featuring AI chatbots, live chat, video calling, and co-browsing across WhatsApp, Facebook, and Web.

Visit WebsiteView Alternatives

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer Support

AI Chatbot

Live Chat

Omnichannel

Helpdesk

Co-browsing

Video Chat

WhatsApp Marketing

Shopify Apps

Ticketing System

Tool information

Provider

REVE Chat

Platforms

Web

iOS

Android

Shopify

Windows

macOS

Languages

English

Spanish

French

German

Portuguese

Italian

Arabic

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About REVE Chat

What the tool does and who it's for

REVE Chat is an omnichannel customer communication platform that integrates AI-powered chatbots with live chat, video, and voice capabilities. It enables businesses to engage customers across multiple channels including Web, WhatsApp, Facebook Messenger, Viber, and Telegram from a single dashboard. Key features include co-browsing for real-time visual assistance, a robust ticketing system for support management, and a no-code chatbot builder. It also offers advanced features for Shopify merchants, such as automated cart recovery and product recommendations based on real-time store data.

Key capabilities

AI Chatbot Builder: Create no-code bots with AI nodes to handle routine customer queries 24/7.

Omnichannel Inbox: Manage Web, WhatsApp, Facebook, and Telegram messages in one unified interface.

Co-browsing & Screen Sharing: Assist customers in real-time by viewing and interacting with their screens.

Audio & Video Chat: Escalate text conversations to high-resolution voice or video calls for personalized support.

Unified Ticketing: Convert complex chat queries into support tickets and manage them through a centralized dashboard.

Shopify Integration: Access live cart data, send product catalogs, and recover abandoned carts via WhatsApp.

Predictive Analytics: Track agent performance, chatbot engagement, and visitor behavior with detailed reporting.

Department Management: Route chats to specific teams like Sales or Technical Support based on visitor intent.

Auto-Triggers: Send proactive chat invitations based on visitor behavior or time spent on page.

Whisper Mode: Allow admins to guide agents during live sessions without the customer seeing the advice.

Pricing

Freemium — plans below

Standard

$13.50/agent/month

Facebook Messenger integration
Auto triggers
Department management
Proactive chat
14-day free trial

Advanced

Enterprise

$45.00/agent/month

Everything in Advanced
Co-browsing
Screen sharing
WhatsApp Business integration
Custom development support

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FAQ

REVE Chat FAQs

Common questions about REVE Chat