How does Ribbo train on my data?

You can provide a website URL for Ribbo to crawl, or upload documents like PDFs and text files. It processes this information using machine learning to answer questions based on that specific context.

Can I use Ribbo for internal company use?

Yes. Ribbo allows you to create separate data sets, meaning you can have a private bot for your team's internal knowledge base and a public one for customer support.

Does it support languages other than English?

Yes, Ribbo offers multilingual support. It can process documents in various languages and respond to customers in their preferred language.

What happens if the AI cannot answer a question?

Ribbo includes a human handoff feature that allows the conversation to be transferred to a live operator if the query is too complex for the AI.

Can I customize the look of the chatbot?

Absolutely. You can customize the branding, colors, welcome messages, and even the CSS to ensure the widget matches your website's design.

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Customer Support

Freemium

Ribbo

AI chatbot that automates 40-70% of customer support by training on your docs, website, and chat logs. Features human handoff and GPT-4 integration.

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Rating

Reviews

Upvotes

3 months ago

Listed

Document chat

Customer Support

AI Chatbot

Lead Generation

Knowledge Base

No-code

GPT-4

Claude

Self-service

Tool information

Provider

Ribbo AI

Platforms

Web

Windows

macOS

Languages

English

Spanish

French

German

Multiple Languages

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About Ribbo

What the tool does and who it's for

Ribbo is an AI-powered chatbot platform designed to automate customer support by training on your specific business data. By crawling your website, documentation, and historical chat logs, it provides contextually accurate responses to 40-70% of support inquiries. It leverages advanced models like GPT-4 and Claude to handle complex queries, while offering seamless handoff to human operators when necessary. Businesses can customize the chat widget's branding, tone, and appearance to match their identity.

Key capabilities

Automated Website Crawling: Instantly trains the AI by fetching content directly from your URL.

Multi-Source Training: Upload PDFs, text files, or sync historical chat logs for a deep knowledge base.

Human Handoff: Seamlessly transition conversations from the AI to a live support agent.

Customizable Widget: Fully adjust brand colors, welcome messages, and launcher icons.

Advanced AI Models: Access to GPT-4 and Claude for higher accuracy and reasoning.

Multilingual Support: Handles inquiries and documentation in numerous global languages.

Internal vs Public Bots: Create separate data sets for internal team use and public customers.

Automated Retraining: Regularly updates its knowledge to stay current with your latest content.

Pricing

Freemium — plans below

Free

1 Chatbot
30 messages/month
1M characters storage
5 MB file limit

Small

$20/mo

2 Chatbots
2,000 messages/month
2M characters storage
10 MB file limit

Medium

Large

$100/mo

15 Chatbots
10,000 messages/month
6M characters storage
70 MB file limit

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