What kind of fraud does Rulebase detect?

Rulebase specializes in voice-based fraud, including deepfake audio, account takeover (ATO) attempts during calls, and internal fraud committed by agents or employees.

Does Rulebase record and store all my calls?

Rulebase monitors interactions to ensure security and compliance. It uses AES-256 encryption and is SOC II and GDPR compliant to ensure all data is handled securely.

How does the AI detect a deepfake voice?

The platform uses machine learning models to analyze audio signals and behavioral patterns that differ from natural human speech, identifying synthetic or cloned voices in real time.

Can I integrate Rulebase with my existing CRM or helpdesk?

Yes, Rulebase is designed for modern contact center environments and offers API access to integrate with various customer service and security workflows.

What regulations does Rulebase cover?

It currently supports over 50 financial services regulations, including BSA/AML, UDAAP, TCPA, and various consumer protection frameworks across the U.S., UK, and EU.

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Fraud Prevention

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Rulebase

Rulebase is an AI security platform for contact centers that detects voice fraud, deepfakes, and compliance breaches by monitoring 100% of customer interactions in real time.

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3 months ago

Listed

Fraud Prevention

Voice AI

Security

Contact Center

Deepfake Detection

Compliance

Quality Assurance

Risk Management

Employee Monitoring

Tool information

Provider

Rulebase

Platforms

Web

API

Languages

English

API Available

Yes

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Contact

About Rulebase

What the tool does and who it's for

Rulebase is an AI-powered security and quality assurance platform specifically engineered for modern contact centers and BPOs. It addresses the critical vulnerability of voice-based fraud and deepfake attacks by monitoring 100% of customer interactions in real time. Unlike traditional spot-checking, Rulebase uses behavioral intelligence and machine learning to detect unauthorized actions, account takeover (ATO) attempts, and internal policy breaches. The platform provides a centralized dashboard for threat visibility, allowing security teams to track high-risk employee actions and external threats across multiple locations, ensuring compliance with global standards like SOC II and GDPR.

Key capabilities

Full Interaction Monitoring: Analyzes 100% of calls and messages, moving beyond random spot checks to flag every breach.

AI Voice Fraud Detection: Identifies deepfakes and cloned voices designed to trick agents during sensitive transactions.

Real-Time Threat Alerts: Delivers instant notifications via Slack or email when high-risk activity is detected.

Centralized Threat Dashboard: A unified view to track account takeovers and unauthorized access across global teams.

Employee Risk Scoring: Rates staff based on behavioral patterns to identify potential insider threats or training needs.

Automated QA Escalation: Automatically routes compliance issues to management and assigns relevant training modules.

Regulatory Libraries: Built-in frameworks for BSA/AML, UDAAP, TCPA, and Fair Lending compliance.

Deep Interaction Analysis: Reveals hidden patterns and risks across customer interactions using advanced ML.

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