How does the AI evaluate sales performance?

The platform uses a weighted scoring system (typically 70% knowledge accuracy and 30% delivery style) to analyze pace, clarity, and the use of filler words, providing feedback within 90 seconds.

Can I use my own training materials to create scenarios?

Yes, you can upload presentations, PDF documents, or call recordings. The AI assistant uses these to automatically build personas, context, and potential objections.

Does Second Nature integrate with Salesforce?

Yes, it offers a dedicated Salesforce integration allowing organizations to track training progress and certifications directly within the CRM.

Is there a free trial available?

While public pricing is not listed, the company typically offers a personalized demo and a free trial period for qualified enterprise teams.

What industries is it best suited for?

It is highly effective for high-compliance or complex industries like Financial Services, Telecommunications, Healthcare, and Tech Services.

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Sales training

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Second Nature AI

Upskill sales teams with AI-powered role-play simulations. Practice pitches with lifelike avatars and receive instant, data-driven coaching to improve performance at scale.

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4 months ago

Listed

Sales training

AI Roleplay

Employee Onboarding

Conversational AI

Sales Enablement

Corporate Training

Performance Analytics

Coaching

Certification

Tool information

Provider

Second Nature

Platforms

Web

Mobile (Web-optimized)

Languages

English

Hebrew

Spanish

French

German

API Available

Yes

Added to directory

4 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Contact

About Second Nature AI

What the tool does and who it's for

Second Nature AI is an enterprise-grade sales training platform that utilizes conversational AI avatars to conduct realistic, two-way role-play simulations. The platform features 'Jenny,' an AI coach that engages sales representatives in vocal discussions, providing a judgment-free environment to practice pitches, handle objections, and master product knowledge. It automatically evaluates performance based on knowledge accuracy and conversational soft skills like pace and clarity. Designed for scale, it helps organizations accelerate onboarding and ensure consistent messaging across global teams by integrating with major LMS and CRM platforms.

Key capabilities

Interactive AI Avatars: Lifelike, vocal AI personas that react emotionally and provide realistic sales scenarios.

Automated Role Play Builder: Rapidly generate custom training scenarios from text prompts or uploaded documents.

Real-Time Feedback: Instant scoring on knowledge accuracy, conversational style, and soft skills immediately after sessions.

AI Screen Action Analysis: Converts recorded best-practice calls into structured action checklists and training assets.

LMS & CRM Integration: Seamlessly connects with Salesforce, HubSpot, SAP SuccessFactors, and Adobe Learning Manager.

Sales Certification: Automated workflows to assess and certify reps on new product messaging or compliance before launch.

Gamified Challenges: Competitive leaderboards and skill tracking to drive engagement across sales teams.

Judgment-Free Practice: A safe environment for reps to experiment with different approaches without manager pressure.

Pricing

Contact — plans below

Enterprise

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