What models does Sendbird's AI chatbot support?

Sendbird integrates with leading Large Language Models (LLMs) including OpenAI's GPT-4o, Anthropic's Claude 3, and Meta's Llama 3.

Can I build a chatbot without coding?

Yes, Sendbird provides a no-code AI Agent Builder that allows you to create, train, and deploy chatbots using an intuitive dashboard.

Does Sendbird support HIPAA compliance?

Yes, HIPAA compliance is available, but it is typically reserved for the Enterprise pricing tier.

What is 'Peak Concurrent Connections' (PCC)?

PCC refers to the maximum number of users connected to your chat service at the exact same time. Sendbird plans include a specific PCC cap, usually around 5% of your MAU.

Which channels can I deploy my Sendbird bot to?

You can deploy to your own mobile apps (iOS/Android) and websites, as well as third-party channels like WhatsApp, Slack, Instagram, and Facebook Messenger.

Does it support voice and video?

Yes, Sendbird offers specialized APIs for both voice and video calling, which can be integrated alongside the chat functionality.

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Chatbots

Freemium

Sendbird

Create custom AI chatbots and messaging experiences for websites and apps. Sendbird offers a no-code AI agent builder, robust APIs for chat, voice, and video, and omnichannel support.

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Rating

Reviews

Upvotes

4 months ago

Listed

Chatbots

AI Agents

Customer Support

Messaging API

No-Code

Omnichannel

Conversational AI

Sales Automation

Tool information

Provider

Sendbird

Platforms

Web

iOS

Android

Windows

macOS

Linux

Languages

English

Spanish

French

German

Japanese

Korean

Chinese

Portuguese

API Available

Yes

Added to directory

4 months ago

Last updated

3 months ago

Rating

Not available

Pricing

Freemium

About Sendbird

What the tool does and who it's for

Sendbird is a comprehensive omnichannel AI agent and messaging platform that enables businesses to build, deploy, and manage intelligent chatbots across web and mobile applications. Leveraging advanced Large Language Models like GPT-4o and Claude 3, Sendbird facilitates autonomous support, sales conversations, and proactive engagement. The platform features a no-code AI Agent Builder, allowing users to define agent personas and workflows via 'Actionbooks' without deep technical expertise. Beyond basic chat, it provides robust infrastructure for voice and video APIs, ensuring a unified customer experience with persistent memory across multiple channels like WhatsApp, Slack, and SMS.

Key capabilities

No-code AI Agent Builder for rapid deployment of custom assistants.

Omnichannel support across Web, iOS, Android, WhatsApp, and Slack.

Integration with top LLMs including GPT-4o, Claude 3, and Llama 3.

Actionbooks to define complex agent workflows using natural language.

Persistent conversation memory to maintain context across different channels.

Advanced moderation tools, including profanity filters and image moderation.

Real-time analytics and performance tracking via a centralized dashboard.

Highly scalable infrastructure supporting millions of monthly active users.

Support for voice and video calling alongside text-based chat.

Risk-free sandbox environment for testing AI agents before production.

Pricing

Freemium — plans below

Free Trial

30-day trial
Up to 1,000 MAU
Access to Pro features
20 Peak Concurrent Connections

Starter 5K

Pro 5K

$499/mo

Up to 5,000 MAU
Message translation
Advanced analytics
Data export

Enterprise

Contact sales

Unlimited MAU scale
HIPAA compliance
SSO & advanced security
99.999% SLA

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