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SentiOne
AI-powered social listening and omnichannel customer service automation for brand monitoring, sentiment analysis, and conversational AI bots.
About SentiOne
What the tool does and who it's for
SentiOne is an enterprise-grade AI platform that integrates social listening with customer service automation. It enables brands to monitor online conversations across millions of sources in real-time, analyze audience sentiment, and automate customer interactions using conversational AI chatbots and voicebots. By combining deep data insights with an omnichannel customer service desk, SentiOne helps businesses manage their online reputation, reduce response times, and scale customer support through advanced Natural Language Understanding (NLU).
Key capabilities
Pricing
Paid — plans below
Team
$299/month
- Up to 5 projects
- 5 users
- 1 supported language
- 12 months of historical data
- Unlimited keywords and results
- Real-time monitoring
- Standard email alerts
Enterprise
Contact sales
- Unlimited projects and users
- Up to 117 supported languages
- 36 months of historical data
- AI-powered crisis detection
- Dedicated Account Manager
- Custom PDF/PPT reports
- Free onboarding and setup
Automate
Custom
- Conversational AI (Chatbots/Voicebots)
- NLU engine access
- Advanced API integrations
- Pay-per-usage pricing model
- Omnichannel bot deployment
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