Which platforms does TalkbackAI support?

TalkbackAI works on major review platforms including Google Business Profile, Yelp, TripAdvisor, Booking.com, and various App Stores.

How does the Brand Voice feature work?

You can provide the AI with examples of your previous responses and specific instructions (e.g., 'always be polite' or 'mention our weekly specials') to ensure the generated text matches your company's identity.

Can I use TalkbackAI for non-English reviews?

Yes, the AI supports multiple languages and can generate high-quality, context-aware responses to international customer feedback.

Is there a free version available?

Yes, TalkbackAI offers a free Basic plan that includes 10 response credits for users to test the service.

Does it help with SEO?

Yes, by generating keyword-rich and relevant responses, TalkbackAI helps improve your local SEO and online reputation.

How do I install TalkbackAI?

It is available as a Chrome Browser Extension which can be installed from the Chrome Web Store.

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Customer review replies

Freemium

TalkbackAI

Automate personalized, SEO-optimized customer review responses across Google, Yelp, and more with a single click using this AI-powered Chrome extension.

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Rating

Reviews

Upvotes

3 months ago

Listed

Review Management

Customer Support

Reputation Management

Chrome Extension

Review Automation

SEO Optimization

Brand Voice

Feedback Management

Google Reviews

Yelp Replies

Tool information

Provider

TalkbackAI

Platforms

Web

Chrome Extension

Languages

English

German

French

Spanish

Italian

Multiple Languages

Added to directory

3 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About TalkbackAI

What the tool does and who it's for

TalkbackAI is an AI-powered Chrome extension designed to automate and enhance customer review management. It enables businesses to generate personalized, on-brand responses to reviews on platforms like Google, Yelp, TripAdvisor, and the App Store with a single click. The tool features advanced 'Brand Voice' training, allowing users to define their tone using real-life examples and custom instructions. By automating the reply process, it helps maintain a high response rate, improves SEO through strategic keyword integration, and fosters better customer engagement across multiple languages.

Key capabilities

One-Click Response Generation: Instantly create tailored replies to customer feedback directly in your browser.

Brand Voice Setup: Define your specific tone and style using custom instructions and real-life examples.

Multi-Platform Support: Works seamlessly across Google, Yelp, TripAdvisor, Booking.com, and the App Store.

SEO Optimization: Integrates strategic keywords into responses to boost online visibility and search rankings.

Multilingual Support: Automatically detects and generates high-quality responses in various international languages.

Analytics & Insights: Track response performance and sentiment trends through a dedicated dashboard.

Multiple Draft Options: Generates up to 4 different response variations at a time for manual selection.

Seamless Integration: Operates as a lightweight browser extension that fits into existing workflows.

Pricing

Freemium — plans below

Basic

$0/mo

10 Response Credits
Free Plan for All Users
Standard AI generation
Estimated 0.25 hours saved/month

Silver

Gold

$39/mo

350 Response Credits
Everything from Silver
Priority Support
Estimated 12.5 hours saved/month

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