What is the difference between Tray.io and Tray.ai?

Tray.io rebranded to Tray.ai in 2024 to reflect its focus on 'composable AI integration,' infusing generative AI across its platform through the Merlin AI suite.

Does Tray.ai offer a free trial?

Tray.ai typically requires a sales consultation or demo to initiate a trial, as their pricing and environments are customized for enterprise needs.

What is task-based billing?

Tray.ai uses a consumption model where each step executed within a workflow counts as a 'task.' High-volume or complex workflows with many loops will consume more tasks.

Is Tray.ai compliant with security standards?

Yes, Tray.ai is SOC 2 Type II compliant and offers features for GDPR and HIPAA compliance, including regional data hosting and PII masking via Merlin Guardian.

Can I connect to a tool that doesn't have a pre-built connector?

Yes, the Universal Connector allows you to connect to any service with a REST API, and the Connector SDK lets you build your own custom connectors.

What can Merlin AI do?

Merlin can build workflows from text descriptions, summarize business content, analyze sentiment, and power autonomous agents that handle customer or internal requests.

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Business

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Tray.ai

An AI-powered iPaaS to unify and automate business processes. Features Merlin AI for natural language workflow building and autonomous agent deployment with enterprise-grade security.

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Rating

Reviews

Upvotes

3 months ago

Listed

iPaaS

Automation

RevOps

AI Agents

Workflow Builder

No-Code

Low-Code

Business Intelligence

Enterprise

Tool information

Provider

Tray.ai, Inc.

Platforms

Web

Cloud

Languages

English

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Contact

About Tray.ai

What the tool does and who it's for

Tray.ai (formerly Tray.io) is a low-code AI-powered Integration Platform as a Service (iPaaS) designed to unify and automate complex business processes. It features the Merlin AI suite, which includes an LLM-based development assistant (Merlin Build) for creating workflows via natural language and a Merlin Agent Builder for deploying autonomous AI agents with built-in guardrails. The platform provides over 600 pre-built connectors and a Universal Connector to interface with any REST API, supporting enterprise-grade logic like branching, loops, and error handling. Tray.ai emphasizes security through Merlin Guardian, ensuring PII masking and compliance across automated workflows, making it a robust solution for RevOps, marketing, and IT teams.

Key capabilities

Merlin Build: An LLM-based copilot that generates complex workflows from natural language prompts.

Merlin Agent Builder: Tools to build and deploy autonomous AI agents that execute multi-step business processes.

Universal Connector: A flexible REST API connector that allows integration with any web-accessible service.

Visual Workflow Designer: Drag-and-drop interface supporting advanced logic like loops, parallel processing, and error handling.

Merlin Guardian: AI-powered security layer for PII masking, data residency control, and compliance enforcement.

Connector SDK: A development kit for teams to build and maintain custom, private connectors at scale.

Embedded iPaaS: Capabilities for SaaS companies to provide white-labeled integration experiences within their own products.

Intelligent Document Processing (IDP): AI-driven extraction and classification of data from unstructured documents.

Pricing

Contact — plans below

Pro

Contact for Quote

Single-use case focus
Access to 600+ connectors
Merlin Build AI assistant
Standard support

Team

Enterprise

Contact for Quote

Unlimited workspaces
SSO & HIPAA compliance
Merlin Guardian security
Embedded iPaaS options
Priority support

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