Which channels does Triviat AI support?

Triviat supports phone/voice calls, live web chat, email, WhatsApp, SMS, and major social media messaging platforms.

Does it support languages other than English?

Yes, Triviat provides human-like AI interactions in over 85 languages, making it suitable for global operations.

How does the handover to human agents work?

When the AI detects a complex issue or a customer requests a human, it transfers the conversation to a live agent in the unified inbox, providing them with the full transcript and context.

Can Triviat integrate with my existing CRM?

Yes, Triviat integrates with over 5,000 tools, including popular CRMs like Salesforce and HubSpot, as well as industry-specific software like OptoSoft.

Is the AI compliant with data privacy regulations?

Triviat is fully GDPR compliant and adheres to the EU AI Act, ensuring high standards for data protection and ethical AI use.

Do I have to set up the AI agents myself?

While the platform is user-friendly, Triviat offers a fully managed service where their team handles the setup, training, and integration for your business.

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Customer support

Freemium

Triviat

Human-like AI voice and text agents for 24/7 automated customer support, sales, and appointment booking across phone, WhatsApp, and web chat in 85+ languages.

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Rating

Reviews

Upvotes

3 months ago

Listed

Customer support

Voice AI

AI Chatbot

Sales automation

Omnichannel

Appointment scheduling

Lead generation

Tool information

Provider

Triviat

Platforms

Web

iOS

Android

SMS

Languages

English

German

Dutch

French

Spanish

85+ languages supported

API Available

Yes

Added to directory

3 months ago

Last updated

about 1 month ago

Rating

Not available

Pricing

Freemium

About Triviat

What the tool does and who it's for

Triviat is a sophisticated conversational AI platform that provides human-like text and voice agents for customer support and sales automation. It operates across multiple channels including phone calls, live chat, WhatsApp, email, SMS, and social media. Using advanced Large Language Models (LLMs), Triviat's agents can handle complex inquiries, schedule appointments, and qualify leads in over 85 languages. The platform is designed for a hybrid approach where AI resolves up to 70% of routine tickets while maintaining a 'human-in-control' model that seamlessly escalates complex cases to live agents with full conversation context preserved. It includes a unified omnichannel inbox and deep integrations with over 5,000 tools and CRMs.

Key capabilities

Multilingual Voice AI for inbound and outbound calls with natural prosody.

Omnichannel support covering Live Chat, Email, WhatsApp, SMS, and Social Media.

Seamless human handover that preserves full conversation history and context.

Automated appointment booking, rescheduling, and cancellation 24/7.

Integration with 5,000+ apps including CRMs (Salesforce, HubSpot) and Helpdesks.

Unified analytics dashboard to track resolution times, sentiment, and costs.

EU AI Act and GDPR compliant with enterprise-grade data security.

Proactive lead qualification and automated follow-up via SMS/Email.

Customizable AI personality, tone, and role to match brand identity.

Pricing

Freemium — plans below

Free Trial

€0

Risk-free trial experience
Basic setup support
Limited channel access

Starter / Basic

€50/mo

Up to 3 AI agents
Up to 1,000 AI responses/month
Email & Chat channels
Standard integrations

Business

Enterprise / Voice

Contact sales

Voice AI agents for calls
Unlimited scale
Full setup and onboarding managed by Triviat team
Custom CRM & API integrations
Advanced analytics

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