What is the average latency for Vogent voice agents?

Vogent agents typically respond with an average latency of approximately 200ms, ensuring conversations feel natural and humanlike.

Can I use my own LLM with Vogent?

Yes, Vogent allows you to 'Bring Your Own Model.' You can integrate OpenAI-compatible APIs or other custom LLMs into your voice agents.

Does Vogent support IVR navigation?

Absolutely. Vogent includes advanced detection models specifically designed to navigate complex IVR menus and interact with automated systems.

Is Vogent secure for healthcare data?

Yes, Vogent offers HIPAA-compliant workspaces and voices, making it suitable for healthcare and other regulated industries.

How does the billing work?

Vogent uses a pay-as-you-go model metered by the second. You are charged based on the number of minutes your agents spend on calls.

Can I automate tasks after a call ends?

Yes, the platform supports post-call automations that can trigger system updates, send follow-up messages, or integrate with your CRM based on call outcomes.

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Voice agents

Freemium

Vogent

Build and deploy humanlike AI voice agents fast. Vogent offers a no-code flow builder, advanced IVR detection, and low-latency conversational AI for customer support and task automation.

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Rating

Reviews

Upvotes

4 months ago

Listed

Voice agents

Conversational AI

Customer Support

No-Code

IVR Automation

Speech-to-Text

Text-to-Speech

AI Call Center

Automation

Developer Tools

Tool information

Provider

Vogent

Platforms

Web

Windows

macOS

Languages

English

API Available

Yes

Added to directory

4 months ago

Last updated

about 2 months ago

Rating

Not available

Pricing

Freemium

About Vogent

What the tool does and who it's for

Vogent is an all-in-one platform designed for building, deploying, and managing humanlike AI voice agents. It features a no-code, drag-and-drop Flow Builder that allows businesses to create custom conversational agents in minutes. The platform is optimized for handling complex phone interactions, featuring advanced IVR detection, voice activity detection, and low-latency response times (avg. 200ms). Vogent offers proprietary conversational models fine-tuned on millions of real calls, while also supporting integration with third-party LLMs like GPT. It includes robust post-call automations, real-time analytics, and developer-friendly APIs and SDKs for deeper integration into existing products.

Key capabilities

No-Code Flow Builder: Create sophisticated voice agents using a drag-and-drop interface.

Advanced Detection Models: Specialized models for IVR detection, navigation, and voice activity.

Proprietary & Open Models: Use Vogent’s phone-optimized models or bring your own LLM via API.

Low Latency Performance: Delivers humanlike conversational speed with an average 200ms response time.

Post-Call Automations: Automatically trigger workflows and extract key outcomes after every call.

Knowledge Base Integration: Upload documents for agents to reference in real-time during conversations.

Call Analytics & Transcripts: Access detailed history, recordings, and transcripts for every interaction.

Counterfactual Analysis: Test new agent logic against historical call data to evaluate performance.

HIPAA Compliance: Security features designed for sensitive industries like healthcare and utilities.

Developer API & SDKs: Full voice stack primitives including turn-taking and conferencing.

Pricing

Freemium — plans below

Pay-as-you-go

Premium Voices

$0.14/min

High-fidelity premium voices
Includes all Pay-as-you-go features
Advanced speech synthesis

Enterprise

Contact sales

Volume discounts (up to 50% off)
Custom model fine-tuning
Dedicated account manager
Shared Slack channel support
Dedicated infrastructure

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