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Voyado
Customer engagement
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Voyado

An Agentic CX Suite for retail that unifies customer data, loyalty, and AI-driven personalization to boost engagement and lifetime value across all channels.

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Rating
0
Reviews
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Upvotes
3 months ago
Listed
Customer engagement
Retail AI
Customer Loyalty
CDP
Marketing Automation
E-commerce
Personalization
Product Discovery
Predictive Analytics
Tool information
Provider
Voyado Group
Platforms
Web
iOS
Android
Languages
English
Swedish
Dutch
Spanish
Mexican Spanish
API Available
Yes
Added to directory
3 months ago
Last updated
about 2 months ago
Rating
Not available
Pricing
Contact

About Voyado

What the tool does and who it's for

Voyado is an AI-powered 'Agentic CX Suite' specifically designed for retail and e-commerce. It unifies customer data, loyalty programs, and product discovery into a single platform. By leveraging retail-trained AI, Voyado analyzes real-time shopper intent to automate personalized marketing across email, SMS, and web. The platform focuses on increasing Customer Lifetime Value (CLV) through predictive analytics, such as churn scoring and product affinity, while seamlessly connecting online experiences with physical in-store touchpoints.

Key capabilities

Agentic Marketing: Proactive AI that acts on intent signals and insights to drive high-impact campaigns.
Omnichannel Loyalty: Native loyalty management allowing customers to earn points and rewards online and in-store.
Predictive Personalization: Uses behavioral data and purchase history to suggest the 'next best action' for each shopper.
Product Discovery: AI-powered search and recommendations that adapt to real-time shopper behavior.
Customer Data Platform (CDP): Unifies anonymous and known visitor data into a single first-party data model.
Lifecycle Management: Automated tracking of customer stages with predictive churn scoring and CLV metrics.
Retail Media: Enables brands to monetize attention and unlock new revenue streams through embedded ads.
Digital Wallet Integration: Delivers loyalty cards, offers, and rewards directly to mobile wallets for easy access.

Pricing

Contact — plans below

Custom Enterprise

Most popular

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  • Full Agentic CX Suite
  • Omnichannel Loyalty Management
  • AI-Powered Product Discovery
  • Marketing Automation (Email, SMS, Push)
  • Advanced Analytics & CLV Tracking
  • API Access (v3)
  • Dedicated Support

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