Can I use my existing business phone number?

Yes, you can use your current number by forwarding calls to Zinng, or you can opt to get a new dedicated number through the platform.

Does Zinng offer a free trial?

Yes, Zinng offers a 7-day free trial on all plans so you can test the AI receptionist with your business before committing.

Is Zinng HIPAA compliant?

Yes, Zinng is designed to be HIPAA compliant, making it a suitable solution for dental and medical practices.

How does Zinng handle scheduling?

Depending on your plan, Zinng can either text the caller a link to your booking page or book the appointment directly on the call via integrations with Calendly, Cal.com, and dental practice software.

What happens if a caller needs to speak to a real person?

Zinng can be configured to transfer calls directly to you or your staff during business hours or in the event of an emergency.

Do I have to build the AI myself?

No, Zinng includes 'Done-for-You' setup on every plan. Their team handles the configuration and training of your AI agent based on your business hours and services.

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Calls

Paid

Zinng

A 24/7 AI receptionist that answers questions, books appointments, and captures leads with a natural voice, replacing traditional answering services for small businesses.

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Rating

Reviews

Upvotes

4 months ago

Listed

AI Receptionist

Virtual Assistant

Appointment Scheduling

Lead Generation

Voice AI

Customer Support

HIPAA Compliant

Answering Service

Tool information

Provider

Zinng AI

Platforms

Web

SMS

Languages

English

API Available

Yes

Added to directory

4 months ago

Last updated

2 months ago

Rating

Not available

Pricing

Paid

About Zinng

What the tool does and who it's for

Zinng is a 24/7 AI-powered virtual receptionist and answering service designed to replace traditional human call centers. It uses a natural-sounding voice to answer business calls, answer frequently asked questions, book appointments, and capture leads. Built specifically for practitioners in fields like healthcare and home services, Zinng integrates with scheduling tools like Calendly and dental software such as Dentrix and Open Dental. It provides full call recordings and transcripts, identifies emergency situations to alert staff via SMS, and filters out spam calls, ensuring only legitimate business inquiries reach the team.

Key capabilities

24/7 Automated Answering: Every call is answered instantly with a natural American voice, even after hours.

Appointment Scheduling: Books appointments directly during the call or sends a text with a scheduling link.

Done-for-You Setup: Professional team configures and trains the AI for your specific business needs at no extra cost.

Lead Capture: Automatically collects caller names, contact details, and intent, syncing them with your CRM.

Emergency Triage: Identifies urgent calls and sends immediate SMS alerts to your team for priority handling.

Call Transcripts & Recordings: Every conversation is recorded and transcribed, available in a centralized dashboard.

Spam Filtering: Sophisticated detection blocks robocalls and spam, ensuring you only pay for real customer interactions.

Two-Way SMS Inbox: Allows staff to text customers directly from the Zinng dashboard for follow-ups and confirmations.

Seamless Call Transfers: Routes callers to a human staff member when complex assistance or a personal touch is needed.

Pricing

Paid — plans below

Essentials

$49/month

Up to 300 minutes
Done-for-You Setup
Appointment Scheduling (SMS link)
Lead Capture (Inbox)
Transfer to 1 number
1 User

Pro

Growth

$149/month

Up to 1,000 minutes
All Pro features included
Higher volume capacity

Scale

$249/month

Up to 2,000 minutes
All Pro features included
Maximum call capacity

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