Best Freshworks Alternatives in 2026
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10 alternatives to Freshworks
Ranked by community upvotes. Filter by pricing, then open any tool to compare in full.
A unified AI-powered omnichannel platform that automates customer support across chat, email, and social media while providing agents with real-time AI assistance and analytics.
Community votes
An AI-powered customer support platform that unifies omnichannel ticketing, automates workflows with Freddy AI, and empowers teams with intelligent agent assistance and self-service tools.
Community votes
Dixa is an omnichannel customer service platform using AI intent detection and intelligent routing to unify voice, chat, and email for personalized support at scale.
Community votes
Enterprise AI suite for customer support and IT. Features autonomous agents, real-time agent assistance, and predictive insights to automate workflows and enhance human productivity.
Community votes
An AI-powered customer support platform featuring a shared inbox, knowledge base, and live chat with AI-driven drafting, summarization, and automated customer resolutions.
Community votes
Human-like AI voice and text agents for 24/7 automated customer support, sales, and appointment booking across phone, WhatsApp, and web chat in 85+ languages.
Community votes
Advanced AI automation for customer support and sales. Features 24/7 AI chatbots, omnichannel unified inbox, and data-driven insights to elevate business efficiency and lead generation.
Community votes
AI-powered live chat that automates customer support, answers FAQs instantly, and routes complex queries to human agents for a seamless service experience.
Community votes
An AI-powered omnichannel contact center platform that unifies voice, chat, and social media with agentic AI tools like Virtual Agents and Agent Assist to enhance customer support efficiency.
Community votes
Automate Crisp chat support with AI chatbots trained on your data. Features image/voice recognition, 107+ languages, and 24/7 availability to reduce costs and response times.
Community votes
Freshworks Alternatives — FAQ
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